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About this property

Emporio Acapulco is located on the seafront in Acapulco, just opposite the Galerias Diana Shopping Centre. If offers a spa, 3 outdoor swimming pools and access to the beach. This modern hotel features ocean views, free WiFi and a flat-screen TV in every guest room. The property boasts a fitness centre, and there is a sauna and hot tub at the spa. The tour desk can help arrange activities like snorkelling and entertainment. Guests can have Mexican and international cuisine at the Emporio in Acapulco's Condimento Restaurant and the Sunset Lounge. La Isla, Bar & Grill and the Arka Bar are also open to guests.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Emporio Hotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
or
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kate
    United States United States
    Housekeeping was wonderful! Pool staff was great. Bell staff was great! this was our 14th year in Acapulco (did not come in 2024). We usually stay at Fiesta Americana but we did not this year due to too much confusion about reopening and very...
  • Virginia
    Ireland Ireland
    Every one nice and helpful specially at the reception, Sr Molina was very helpful so as the rest of the people there
  • James
    United Kingdom United Kingdom
    The room was spacious with a great view over Acapulco bay. The location is in the centre of the main strip - close to many restaurants and shops. The check-in process was quick and easy - we arrived late in the evening, so there was no queue. The...
  • Dulce
    Mexico Mexico
    Definitely value for money. The building and furniture is a bit old but it's compensated by the several swimming pools, delicious food and quick and kind staff.
  • Jeanne
    United Kingdom United Kingdom
    Had 2 pools, amazing children pool snaked around in a circle with slides and pirate ship water jets and a swim up bar and and island with bar restaurant and loungers on and around the whole pool, the other pool was for adults calm and relaxing...
  • Estelle
    France France
    Location, the clean of the room and the staff who was really kind and friendly.
  • Izabela
    Poland Poland
    Very good location , room clean everyday . Great swimming pools . Thank you and hope see you again .
  • Terence
    United Kingdom United Kingdom
    Brilliant hotel lots of swimming pool areas great facilities good WiFi never went down once in a week
  • Leszek
    Poland Poland
    - fantastic location, beach at the hotel, swimming pool(s) with different depths, with water in moderate temperature - beautiful view - from anywhere actually. I loved view from balcony, delighted view of the bay - hotel staff very helpfull,...
  • Díaz
    Mexico Mexico
    Parte de las instalaciones y que tenía la playa súper cerca

Hotel surroundings

Restaurants

1 restaurant on site
  • Condimento
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

House rules

Emporio Acapulco takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that there is an additional daily fee to use the beachfront cabins. This fee can be used towards the cost of food and drinks ordered in the cabin.

Property does not accept debit card for payments on bookings.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Children up to 11 years of age stay free of charge when booking a room without meal plan (European Plan).

Children from 4 to 11 years pay extra charge when booking offer with Breakfast Included. Please contact the property.

Please note that bed configuration preferences cannot be guaranteed and are subject to availability upon arrival.

Please note that the palapa's are currently out of service. Please contact the property for details.

Reservations of 7 rooms or more must be prepaid with 50% of its total cost and liquidated one week before arrival.

Please note that due to renovations, the Sunset restaurant and the Infinity pool are and will remain closed until March 10.

The access to the Infinity pool has a cost of $500.00 mxn per person, which will be refundable in Food and Drinks.

Access to the beach cabins has an extra cost.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.