Enigmatic Hotel Experience

–Great location - show map
+132 photos
Scored 8
Rated very good

Staff

8.7

Property highlights

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About this property

Elegant Accommodations: Enigmatic Hotel Experience in Cancún offers a 5-star adults-only experience with a year-round outdoor swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, spa facilities, and a range of dining options. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services and mini-bars. Additional facilities include a fitness center, coffee shop, and barbecue areas. Dining Experience: The family-friendly restaurant serves Mexican, local, international, and pizza cuisines. Breakfast options include continental, American, and à la carte with juice and fruits. Brunch, lunch, and dinner are available in a traditional ambiance. Prime Location: Located 11 mi from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions like Parque las Palapas. Guests appreciate the convenient location and excellent service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • 2 restaurants
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, American

  • FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ruth
United States United States
“Cute decor, very friendly staff, lots of extras. Pool area was nice. Close to the bus station. Best stay of our 9 day trip to Quintana Roo.”
Kortney
United States United States
“The hotel was well maintained and the pool was beautiful. The breakfast in the morning was delicious and the staff was super friendly.”
Susan
United States United States
“The neighborhood was excellent with many good restaurants and walking distance to the ADO station. Our deluxe room was large, well appointed and comfortable. We liked having the mini fridge, coffee maker and fresh water. The shower was really nice...”
Ali
United States United States
“The Experience was good , it's kind of mixed between a hotel and hostel ...”
Daniel
United States United States
“Hector at the front desk was just fantastic, The rest of the staff was just very nice”
Ève-marie
Indonesia Indonesia
“Very nice facilities. So many different spaces to fit your needs. Close to everything too. Chavely was nice enough to let us check out late and was overall really helpful.”
Andrea
Austria Austria
“The pool is amazing. We could even use it after check-out. Our bathroom didn’t work properly and they upgraded us to a better room. The restaurant was also serving delicious food.”
Amanda
United States United States
“The front desk staff was super helpful. Dany was friendly and knowledgeable. She helped us get into our room a little earlier than our check in time and helped us with recommendations! They have a luggage storage if you stay in cancun after checkout.”
Cody
United States United States
“Great location right near the ADO but just a few streets off the chaos and it was quiet and calm outside. A little confusing as it seemed combined as a hostel but for me that was a bonus bc there were lots of younger guest with a fun travel vibe.”
Priscillia
France France
“Super cute hotel will a lot of different areas to chill, to relax! The staff was very friendly and the location was super nice!”

Hotel area info

Restaurants

2 Restaurants On Site
Los Compadres
  • Cuisine
    Mexican • Local
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian
Onda Café
  • Cuisine
    Pizza • Local • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Dietary options
    Vegetarian • Gluten-free

Amenities of Enigmatic Hotel Experience

Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • 2 restaurants
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

Enigmatic Hotel Experience takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $20 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of $20 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.