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About this property

Prime Location: Grand Balam Plaza in Tulum offers a central position with Tulum International Airport 39 km away. The Tulum Bus Station is a 12-minute walk, while the Tulum Archeological Site lies 3.8 km from the aparthotel. Exceptional Facilities: Guests enjoy a rooftop swimming pool, spa facilities, sun terrace, and open-air bath. Free WiFi is available throughout the property, ensuring connectivity. Comfortable Accommodations: Rooms feature air-conditioning, private balconies, and modern amenities such as kitchenettes, flat-screen TVs, and private bathrooms. Additional services include private check-in and check-out, concierge, and housekeeping. Local Attractions: Nearby attractions include Parque Nacional Tulum (3.9 km), Sian Ka´an Biosphere Reserve (15 km), and Cenote Dos Ojos (24 km). Yoga classes and film nights are available for guests.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental

Free parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
1 extra-large double bed
Bedroom 6
1 extra-large double bed
Bedroom 7
1 extra-large double bed
Bedroom 8
1 extra-large double bed
Bedroom 9
1 extra-large double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hari
    United States United States
    Wonderful location, fantastic staff and comfortable rooms! Grand Balam Plaza is in the heart of downtown Tulum, close to all the good restaurants. It also has groceries and a scooter rental literally next door. Area is calm and peaceful. Mike is a...
  • Antoniya
    Bulgaria Bulgaria
    We had lucky to be alone in the whole property and we enjoyed its awesome rooftop area with jacuzzi in the evenings in private. Super breakfast, comfortable bed ad a convenient location
  • Joona
    Finland Finland
    Rooftop jacuzzis were really nice! Whole area felt like private jungle with luxories. Breakfast was cooked by local women on the spot. Nice and tasty experience!
  • Kate
    Australia Australia
    Lovely staff Comfortable Good location for the town.
  • Pedro
    Portugal Portugal
    Very cozy apartment/hotel next to the main street. Great bed.
  • Maria
    Netherlands Netherlands
    This place is one of a kind! Amazing rooms, loved the jacuzzi, clean, great breakfast, very kind staff!
  • Anna
    Spain Spain
    Very nice place, with beautiful decorations, very hospitable and friendly staff, specially Mike. Very good breakfast, nice jacuzzi on the roof top, very well located
  • Marjeta
    Slovenia Slovenia
    Good location, excellent service, very kind personal.
  • Antolik
    Slovakia Slovakia
    Location Cleanlines Owner Breakfast Rooms Attitude Service
  • Michelle
    Denmark Denmark
    Such a hidden gem! The place has so much charm and a good vibe going. Beautifully decorated and rooms have a little fridge. Located in Centro only a short walk from the main road. Breakfast on the rooftop was lovely. Even though the woman in...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Mike Balam

Company review score: 9.6Based on 63 reviews from 1 property
1 managed property

Property information

There are 9 bedrooms in a modern building, with a style based on a mix of Mayan culture and luxury. Each room has a King Size comfortable bed, Air Conditioning, closet space, en-suite bathroom and a minibar. The property includes a spa on the first floor as well as a rooftop equipped with a kitchen, dining area, and 2 Jacuzzis. Walking into the property will definitely trigger a WOW moment as the modern building blends with rustic and tropical touches. With a combination of studios and suites, they all come with, Air Conditioning, ensuite bathroom, a clothes rack, and mini-bar. Four of the rooms have their own private garden area. With a spa and on the first floor for relaxing treatments, you can be sure to have an amazing vacation. There is also a new lounge, super comfortable and cozy, perfect to chill after a great day in Tulum! A beautiful rooftop is accessible to all guests free of charge which includes an Open-AIr Kitchen and 2 hot tubs. Free high-speed WiFi is available throughout the property to stay connected to your loved ones and the outside world.

Neighbourhood information

@Grandbalamplaza is located in Tulum City Center surrounded by local commerce and authentic Riviera Maya vibe!

Languages spoken

English,Spanish

Property surroundings

House rules

Grand Balam Plaza takes special requests - add in the next step!
Check-in
From 11:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.