You might be eligible for a Genius discount at Hacienda Del Caribe Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera. At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas. Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 300 metres away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 large double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Johanna
    Canada Canada
    It's just a 3-minute walk from the ADO terminal, making it super convenient and close to the beach. The reception staff were friendly and welcoming. My room was spacious with a lovely view of the swimming pool. I really enjoyed the colonial-style...
  • John
    Canada Canada
    The location was excellent, just 150m or so from the beach and just steps from La Quinta. The hacienda was quaint and comfortable.
  • Jim
    Malta Malta
    very nice and big room for a very good price and perfect location.
  • Wayne
    United Kingdom United Kingdom
    Pool was better than the photos and nice and sunny one side with shade on the other
  • Jennifer
    Belgium Belgium
    A clean room and a lovly little Pool in thr centre of the property. Fantast location woth a good breakfast place mext to the hotel
  • Rebecca
    United Kingdom United Kingdom
    Great for a late check in. We had a large room with a comfortable bed and good pillows. Close to the Ado stop and really friendly staff.
  • Theo
    Netherlands Netherlands
    Near busstation from airport, near beach. Clean. Good bed.
  • Christine
    Spain Spain
    It was right in the centre near the bus station and the ferry. Nice breakfast at the cafe onsite.
  • Lisa
    Spain Spain
    The biggest room on our holidays, in the middle of the centrum in Playa del Carmen. We felt like kings and queens hehe. Friendly staff, and it's so near to ADO bus station and the ferry which is the biggest plus.
  • Marie
    France France
    Good location, in the center and 2min walking from the beach. Confortable and spacious room. Clean.

Hotel surroundings

House rules

Hacienda Del Caribe Hotel takes special requests - add in the next step!
Check-in
From 16:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hacienda Del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).