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About this property

Comfortable Accommodations: Hotel Luma by Kavia in Cancún offers family rooms with air-conditioning, private bathrooms, and modern amenities including TV and work desks. Guests enjoy free WiFi, terraces, balconies, and garden or city views. Dining and Services: The hotel features a restaurant serving American and à la carte breakfasts, a 24-hour front desk, concierge service, and a tour desk. Additional facilities include a public bath, free on-site private parking, and luggage storage. Prime Location: Located 11 mi from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (4-minute walk), Parque las Palapas (less than 0.6 mi), and Cancun Culture Center (18-minute walk). Guests appreciate the convenient location and room cleanliness.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • American

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
1 queen bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Osman
    Honduras Honduras
    Honduras//For us it was a wonderful experience, good staff as clean conditions.
  • Quiros
    Panama Panama
    Great location, clean, confortable and nice facilities, great clean room service everyday.
  • Jimena030
    Bolivia Bolivia
    Simple room but had everything we needed. Good location, comfortable bed.
  • Donna
    United States United States
    Excellent place to stay over in Cancun after a flight! The best choice we have had there! Extremely clean, modern hotel with comfortable beds, friendly helpful staff, and even a nice cafe to get coffee and breakfast. Walking distance to ADO bus...
  • Nicole
    United States United States
    Location in the center of downtown, close to food options.
  • Susana
    United States United States
    I like the location. The air conditioner. Good price
  • Umair
    Canada Canada
    Location and cleanliness ,Having a working fridge was a big value
  • Beth
    United States United States
    A perfect place to stay for one last night to get to the airport at the end of our trip to Merida and Akumel. Affordable, clean, we walked to the night markets and had the best street tacos.
  • Alejandra
    Mexico Mexico
    I stayed in this hotel before so I decided to stay again because it’s worth it. The bedroom & bathroom are clean and the roomy rain shower invites you to take a shower. The location is the best in the city center as well and there’s parking lot...
  • Alejandra
    Mexico Mexico
    1. I loved the location. Just a block away from the local park “Parque de las palapas”. 2. There’s parking. 3. Rain shower. 4. Big bedrooms. 5. Good AC. 6. The included breakfast is perfect (coffee or tea or milk or juice; scrambled eggs (you...

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1

    No additional info available

House rules

Hotel Luma by Kavia takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

When booking 3 rooms or more and 3 nights or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Luma by Kavia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.