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About this property
Melia Casa Maya Cancun All Inclusive hotel opened in 1980 and the last renovation was in 2024.
Offering views of the Nichupté Lagoon and the Caribbean Sea, Melia Casa Maya Cancun All Inclusive is a 8-minute drive from downtown Cancún. It offers an outdoor swimming pool, a hot tub and a restaurant.
Melia Casa Maya Cancun All Inclusive features air-conditioned rooms with terraces overlooking the sea. They offer a TV with cable channels, a private bathroom and a fully-equipped kitchenette.
The restaurant serves an international buffet, offering Mexican food, seafood dishes, as well as international cuisine.
Other facilities at the hotel include a snack bar, a 24-hour reception and a water park.
Cancun International Airport is a 25-minute drive away from the hotel.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
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Guest reviews
Categories:
Staff
8.8
Facilities
8.3
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
8.9
Free WiFi
9.6
High score for Cancún
Select topics to read reviews:
Guests who stayed here loved
Kareko
Mexico
“Staff attitude and service, the italian restaurant and the grill restaurant. The beach was gorgeous and clean.”
B
Balendra
United Kingdom
“The room was very comfortable and room facilities were good with a fridge stocked with drinks and snacks. The beach is on the door step and was clean despite the seaweeds.
The swimming pool is big but it was generally busy.
Some sunbeds...”
S
Santiago
Australia
“Great food. Comfy facilities and beautiful beach.
Friendly staff.”
Diederik
Netherlands
“Beautiful topfloor suite, childfriendly pool, awesome waterpark, very nice staff, good facilities, pretty beach, appetizing food”
D
Daniel
Mexico
“El parque acuático lo disfrutaron mucho los peques. Me sorprendió positivamente la comida. Mucho mejor que otros AI.”
Jonathan
Mexico
“Playa hermosa lo que uno viene a buscar a cancun , un hotel muy acogedor, limpio y todo muy ordenado, no puedo decir nada malo sobre mi estadía con mi familia.
Tienen personal de actividades para niños ... eso fue algo que nos encantó a mi y a...”
Gonzalo
Ecuador
“Todo nuevo e impecable, la comida excelente en todos los restaurantes y el personal muy atento.”
Edicarlos
Brazil
“Localização, acomodação, equipe, cordialidade, comida, bebidas... tudo muito bom!
O parquinho é ótimo para as crianças e a praia muito bela, com água quente. Tudo lindo!”
Diaz
Mexico
“Todo padrisimo esta nuevo las habitaciones de lujo
La comida muy buena hay toboganes animación los restaurantes de especialidades bien todo muy cerca y familiar”
Basilio
United States
“Everything was excellent staff rooms were clean our children had lots of fun 😁”
Property surroundings
Restaurants
4 restaurants on site
Merkado
Cuisine
Mexican • Local
Ambiance
Family friendly
Cape Nao
Cuisine
International
Casa Nostra
Cuisine
Italian
The Grill
Cuisine
Grill/BBQ
Open for
Lunch
House rules
Melia Casa Maya Cancun All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Cash is not accepted
The fine print
Need-to-know information for guests at this property
The name on the credit card used for the booking should correspond to the guest staying at the property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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