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About this property

Comfortable Accommodation: Na Hotel in San Cristóbal de las Casas offers apartment-style rooms with private bathrooms, free WiFi, and modern amenities. Guests enjoy garden, mountain, and city views from the sun terrace. Convenient Facilities: The property features a terrace, outdoor seating area, and private check-in and check-out services. Additional facilities include full-day security, express services, and a tour desk. Prime Location: Located 76 km from Ángel Albino Corzo International Airport, Na Hotel is near attractions such as San Cristobal Cathedral (6-minute walk), La Merced Church (200 metres), and the Amber Museum (few steps). Highly rated for room cleanliness and comfort.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in San Cristóbal de Las Casas, this property has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • David
    Canada Canada
    Super nice hosts, comfortable bed and coffee machine in the room. Terrace at the top of the hotel has a great view over a Plaza and church. There´s a breakfast place half a block away. Bear in mind, entry is by a code that will be sent to you:...
  • Jacek
    Poland Poland
    I had a wonderful stay at Na Hotel. The property is located on a quiet street in San Cristóbal de las Casas, just a short walk from the city center. My spacious apartment was on the top floor, fully equipped with everything I needed, and offered...
  • Michiel
    Netherlands Netherlands
    This is a lovely property located near the city center. The room's are spacious and the mattresses superbly comfortable. It was very quiet and overall quite pleasant.
  • Raquel
    United States United States
    Very big room and very clean - pressure and temperature in shower very good given general standard in the city.
  • Shoham
    Israel Israel
    The hotel is new and designed beautifully. There is also a great terrace upstairs. Great shower, big with a good stream. The staff doesn't know english but really tried to help. You get their whatsapp for any question or problem. We received the...
  • Mora
    Mexico Mexico
    El alojamiento tiene instalaciones nuevas o que parecen nuevas. Súper bonito, baño limpio, cómodo y en si todo decorado súper bonito. La ubicación es muy buena.
  • Guzmán
    Mexico Mexico
    Lugar cerca del centro bien ubicado instalaciones bonitas y limpias y lugar hermoso
  • Karina
    Mexico Mexico
    Tienen un olor muy agradable, todo muy limpio y cómodo.
  • Claudia
    Mexico Mexico
    El lugar es hermoso, tal cual las fotos, la limpieza impecable y la zona es inmejorable, está en pleno centro pero el lugar es silencioso y perfecto para descansar, vale mucho más de lo que pagamos.
  • G
    France France
    La localisation, la décoration. Bon rapport qualité, prix.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by MARGIL Hospitality Group

Company review score: 9.5Based on 141 reviews from 1 property
1 managed property

Company information

Our company was founded in 2021 and is 100% family-owned. We manage two additional accommodations besides Na Hotel, which have been in the market for over 20 years.

Property information

Na Hotel is named in honor of our beloved great-grandmother and grandparents. This place was their home. We have renovated and restored the space to offer you warm service in a modern setting, located in the historic city of San Cristóbal de las Casas. At Na Hotel, we strive to make each stay feel like an embrace and ensure that every corner tells you a story.

Neighbourhood information

The Barrio de la Merced was founded in 1637, 100 years after the arrival of the friars in the city who established the first convent in the city. According to legend, the diocese camped in May 1537, and the next morning, the box transporting a sculpture could not be moved. This sculpture is what is now known as the Virgin of La Merced, and it was there that the Church of La Merced was built. The Barrio de la Merced is known for the traditional dance festival of the Moors and Christians, celebrated on September 24th. During this festival, a group of masked dancers parade through various streets of the city, accompanied by floats adorned in all sorts of decorations. Lastly, the Barrio de la Merced is distinguished by its handmade candles, votive candles, and decorated candles, all crafted entirely by hand.

Languages spoken

English,Spanish

Property surroundings

House rules

Na Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 1,150 is required. The property charges this 7 days before arrival. That's about US$62. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Na Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of MXN 1,150 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.