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About this property

Comfortable Accommodation: Ophelia Experience in Tulum offers a modern apartment with a fitness centre, sun terrace, garden, open-air bath, restaurant, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Dining Experience: The on-site restaurant serves brunch and lunch with vegetarian options in a contemporary setting. Guests can also enjoy outdoor dining areas and a variety of amenities including a business area and laundry service. Convenient Location: Located 39 km from Tulum International Airport and an 18-minute walk from Tulum Bus Station, the apartment is near attractions such as Tulum Archeological Site (4.2 km) and Parque Nacional Tulum (3.4 km). Free on-site private parking is provided.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Free private parking available on-site


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Availability

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Accommodation Type
Number of guests
 
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alessandro
    United Kingdom United Kingdom
    The rooms are very nice, the swimming pool is big and the restaurant there is decent. You can use the laundry room and the gym.
  • Kevin
    United Kingdom United Kingdom
    Relaxing, modern, everything you need, Host is perfectly there but invisible.. Thanks Mo.
  • Diogo
    Portugal Portugal
    Amazing staff, amazing place. Chill, cozy, with a Nice vibe. We have been two nights, then came back after that Because it is really a must. Charming and near evertything.
  • Bryher
    United Kingdom United Kingdom
    Very friendly service, and a great pool. The room was decent size with balcony and had all the required items. Shopping is within 15 minutes walk. Someone else in a previous review complained about the limited amount of gabbage bags and tissue...
  • Simina
    Austria Austria
    Beautiful accommodation, quiet and clean, with a huge pool area to seat and relax or work. The apartment comes with a little terrace and a kitchen to prepare food with a fridge and all needed utensils (microwave, pans, etc). The area is safe and...
  • Emily
    United Kingdom United Kingdom
    As backpackers we enjoyed our stay here - it was affordable luxury with an amazing pool and good places to relax.
  • Gard
    Norway Norway
    Very clean and modern apartment with a large pool in the common area.
  • Helena
    Sweden Sweden
    I was pleasantly surprised of how nice this place was, since I had read some mixed reviews. The room was beautiful and had everything I needed. I love that the kitchen had a blender and toaster so I could make nice breakfasts and meals. Super cute...
  • Amanda
    Switzerland Switzerland
    The property is a residential community with most apartments being rent out to tourists. The pool is a highlight and nice common area.
  • Joanne
    United Kingdom United Kingdom
    Perfect condo bedroom/kitchen and nice bathroom. A small patio. Well equipped. Clean. But best of all, a lovely pool and leisure area, gym and laundry room. Very comfortable. 15 mins walk to the town restaurants alo g a rough unmade road. The area...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Ophelia Experience

Company review score: 8.5Based on 238 reviews from 1 property
1 managed property

Company information

Unlike a traditional hotel, Ophelia Experience is a rental vacation PROPERTY MANAGEMENT Company that offers a combination of 3 MAIN CATEGORIES: 2 ROOMS APARTMENT EXPERIENCE: -Furnished apartment up to 6 people -2 bedrooms and 2 complete bathrooms. -1 Bed sofa for 2 1 ROOM APARTMENT EXPERIENCE: -Furnished apartment up to 6 people -1 bedroom -1 complete bathroom -1 bed sofa for 2 ESTUDIOS EXPERIENCE: -Furnished estudio for 2 -1 complete bathroom *All of them has kitchen, mini fridge (for the studios) or refrigerator, microwave, electric stove, wifi, terrace or balcony depending on which floor they are, dining room or table. It´s decorated in a Boho Chic Style. Warming and inviting to an atmosphere that will provide harmony and tranquility during your stay. PLUS' es: The biggest pool in Tulum. (It´s presumed) The only condo or complex with it's own Restaurant: Exclusive for guests Laundry Service room: with washer and dryer machines, exclusive for guests, for free. Well eqquipied GYM: With different machines, weights and calestenia areas to work out during your stay for free. Coworking Area: Besides the public area WIFI, you can enjoy the 2 private coworking spaces with air conditioned. REMEMBER... We are located away from the hustle and bustle but close enough to easily explore the area's many attractions. In ATV's, bicycles, scooters and of course by car. YOU WILL DISCOVER THAT ONCE YOU ARE IN OPHELIA YOU WILL NOT WANT TO LEAVE EVER! Comfort, satisfaction, and peace of mind are our top priorities What to expect staying with us? We always answer! ------- You receive our contact since you book your trip. We like to be clear--------- Since the beggining you receive your booking confirmation. We explain step by step-- Receive a Boarding Pass A digital concierge-------- We offer in one click a place where you can book any activity or service you require before your stay untill your last day. We do Long Stays--------- If you would like to stay with us at least o

Property information

APARTMENTS & STUDIOS: Each wall is finished with Chukum, a Mayan-inspired mixture featuring the resin of the endemic Chukum tree as its main ingredient. Closets and doors are finished in wood, perfectly complementing the marble floors. Each unit includes a fully equipped kitchen and air conditioning. Tempered glass enclosures and electric water heaters ensure a customized bathing experience. Our water comes directly from a well. FINISHES • Wooden closets and doors • Air conditioning • Marble floors • Chukum wall finish • Full kitchen • Electric water heater • Tempered glass enclosures Amenities that you will find: Ground Floor 1- Security Booth- (ponerlo dentro del medio circulo de la entrada) You will be in a residential condo with 24/7 hours security. They are here to take care of you during your stay. 2- Lobby- The recepction will be open during the day, facilitating your entrance to the condo. Here you will need to register at the moment of your arrival. 3- Outdoor Piscine - One of the biggest pool you will find in Tulum with a unique arquitecture. 3.1- Sunbeds- Choose the better for you. Single or double... 4- Restaurant O - A delicious creation by Ophelia Experience. The only residential complex with a restaurant just for guests and residents. 5- Coworking zone- If you are looking for a private place to work in team or by yourself. Book the coworking zone with no cost. 6- Living common area- Ophelia offers different spaces to rest, read and relax while staying with us. 7- Pool dining Area- When the restaurant close a dining space awaits. You can enjoy your own meals one step from the piscine. 8- Public toilet rooms- When you are at the pool or the restaurant 9- Public pool showers- To shower before and after swimming 10- Garbage- The container to throw the garbage at the end of your stay *Public WIFI - Stay connected the whole time

Neighbourhood information

Nestled in one of the most iconic places in the Riviera Maya, in the state of Quintana Roo, Tulum. Our property is surrounded by the wonders of the Mayan world. Aldea Zama, where our property is located, offers a privileged position, though we are away from the turism crowds, where you can retreat from the big cities. We are still near by the Tulum's Heart, archaeological sites, Cenotes Every day, people from all over the globe come to explore the ancient ruins, walk by the white-sand beaches, and revive the breathtaking turquoise waters. You can easily reach these and many other points of interest in a few minutes, offering you a variety of options to suit your preferences. One of its charachteristics is the rural location... While Tulum is growing so fast, Ophelia is remainig little wild.

Languages spoken

English,Spanish

Property surroundings

Restaurants

1 restaurant on site
  • Ophelia Experience Restaurant
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

House rules

Ophelia Experience takes special requests - add in the next step!
Check-in
From 15:00 to 15:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 800 is required on arrival. That's about US$43. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.
Pets
Pets are allowed on request. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

Cualquier daño causado al inmueble o artículos entregados durante la estancia del huéspedes representara un cargo extra a en porcentaje a los artículos o inmueble en mal estado. Towels or sheets with stains upon check out will have an extra charge.

Please inform Ophelia Experience in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 800 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.