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About this property
This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi.
Every guest room at the Hotel Pelicano Inn Playa del Carmen features a private bathroom and air conditioning. Some rooms provide a view of the ocean.
Guests can enjoy a meal in the restaurant or a drink in the bar at the Playa del Carmen Pelicano.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
9.4
Free WiFi
7.5
Select topics to read reviews:
Guests who stayed here loved
P
Peter
Australia
“Our room had amazing views of the sea and the location of the hotel is fantastic”
Claudette
Italy
“Location very central yet in a tranquil area of Playa del Carmen. Staff really helpful. Hotel is directly on the beach.”
Kauã
Netherlands
“Staff extremely helpful and kind always anticipating your every need and going out of their ways to satisfy guests.
Room was cleaned very well daily.
The bar/restaurant had delicious options and great deals for the drinks (I might or might not...”
Jessica
Australia
“Had a wonderful week stay here! I stayed in an oceanfront room and the view was just magical, the room had been recently renovated so it was really nice. The staff were so friendly and kind. Loved the included breakfast in the restaurant and being...”
M
Marco
Italy
“In front of the beach, very kind staff, reception H24. Large rooms with safe. Very clean.”
Kristina
Belgium
“The property’s location is superb! Right on the beach and just few meters away from 5th Avenue with all restaurants. Staff were super nice and at night there is always a guard at the reception. The breakfast was a la carte, and was very delicious!...”
S
Susanna
Ireland
“Very good value for money.
Good location by the beach and access to the beach chairs.
Breakfast included one a la carte plate (many options to choose from) , cafe and juice.
Room was quiet and we could not hear any sounds from the street”
E
Emanuela
United Kingdom
“The location is great, just off the main street!
The breakfast is also nice, you have one dish to choose from the menu, coffee and juice (unlimited).
The beach is also quite nice, you get a bed and towels and you can stay the whole day!
Our room...”
Michał
Poland
“Perfect place for full relax. Quiet in the night, close to all night life and on the beach with great view..”
Virginia
Canada
“The staff were focused on pleasing the customers and always pleasant! The breakfasts were awesome and the place was safe and secure!”
Pelicano Inn Playa del Carmen - Beachfront Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 22:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that breakfast included rates do not include breakfast for any additional children staying in the rooms. Breakfast for children is payable at the hotel.
Please note that the property does not have a Swimming pool or Parking.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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