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About this property

This oceanfront hotel in Playa del Carmen is located directly on the beach, one block from the famous Fifth Avenue entertainment area. The hotel offers a 24-hour front desk and free Wi-Fi. Every guest room at the Hotel Pelicano Inn Playa del Carmen features a private bathroom and air conditioning. Some rooms provide a view of the ocean. Guests can enjoy a meal in the restaurant or a drink in the bar at the Playa del Carmen Pelicano.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

    • Breakfast info

    • Continental, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
2 double beds
1 double bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    Australia Australia
    Had a wonderful week stay here! I stayed in an oceanfront room and the view was just magical, the room had been recently renovated so it was really nice. The staff were so friendly and kind. Loved the included breakfast in the restaurant and being...
  • Marco
    Italy Italy
    In front of the beach, very kind staff, reception H24. Large rooms with safe. Very clean.
  • Pernilla
    Czech Republic Czech Republic
    Friendly staff, clean rooms with AC, very good breakfasts, location on the beach, sunbeds for free for the guests
  • Kristina
    Belgium Belgium
    The property’s location is superb! Right on the beach and just few meters away from 5th Avenue with all restaurants. Staff were super nice and at night there is always a guard at the reception. The breakfast was a la carte, and was very delicious!...
  • Susanna
    Ireland Ireland
    Very good value for money. Good location by the beach and access to the beach chairs. Breakfast included one a la carte plate (many options to choose from) , cafe and juice. Room was quiet and we could not hear any sounds from the street
  • Emanuela
    United Kingdom United Kingdom
    The location is great, just off the main street! The breakfast is also nice, you have one dish to choose from the menu, coffee and juice (unlimited). The beach is also quite nice, you get a bed and towels and you can stay the whole day! Our room...
  • Michał
    Poland Poland
    Perfect place for full relax. Quiet in the night, close to all night life and on the beach with great view..
  • Stanislav
    Slovakia Slovakia
    Nice, cozy hotel right on the beach, good breakfast, great drinks. Friendly and helpful staff. The area around the hotel offers everything you want to experience in Mexico.
  • Louise
    Australia Australia
    Lovely accomodation for a beach getaway. For a very busy and noisy town. You felt very sheltered from it. Access via a corridor through from the street. The only noise that was annoying was doof doof music played by competing establishments in...
  • Virginia
    Canada Canada
    The staff were focused on pleasing the customers and always pleasant! The breakfasts were awesome and the place was safe and secure!

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

House rules

Pelicano Inn Playa del Carmen - Beachfront Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 22:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include breakfast for any additional children staying in the rooms. Breakfast for children is payable at the hotel.

Please note that the property does not have a Swimming pool or Parking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.