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About this property

This four-star hotel is located to the north of central Puebla, in the Zona Capu. It has a large indoor pool, small spa and a gym, and the rooms have free Wi-Fi. All of the spacious rooms in Hotel Plaza Poblana have tiled floors and wrought-iron furniture. They have cable TV and good-sized private bathrooms. Available at an extra cost, the spa has a sauna and steam bath and massage service. Guests can also relax on sun loungers around the pool. The restaurant serves a buffet breakfast, and à la carte meals at lunchtime and in the evenings. The dishes focus on traditional Mexican specialties. There is also a bar. The Plaza Poblana Hotel has a grand entrance lobby, and a shop selling traditional Mexican products.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
1 king bed
2 queen beds
1 full bed
2 twin beds
2 full beds
1 king bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    United States United States
    Very good value and facilities. The room now included air conditioning which was not available in the past. I chose it for it's proximity to bus 🚌 station CAPU within walking distance for me.
  • Steven
    United States United States
    Close to the bus station. Just get off and go across the street! The staff were always a great help!
  • Bustillos
    Belize Belize
    I had a good experience in this hotel and restaurant. In both places the staff were very attentive and welcoming.
  • Moises
    United States United States
    It was very clean and worth the price. Staff were very friendly.
  • Del
    United States United States
    Amazing staff provided incredible service to assist me with an emergency situation.
  • Iris
    Mexico Mexico
    The staff was very friendly.I really appreciated Edgar. He gave us a mini tour of the hotel once we checked in and showed us the room. He assisted us even after that when we needed water refills in our room. The hotel facilities were alot bigger...
  • Daniel
    United States United States
    Everything.. the design, the lobby and the executive rooms at an affordable rate.
  • Clara
    Mexico Mexico
    Good location right next to the bus station. Comfy bed, very clean.
  • Ochizuro
    Sweden Sweden
    Very nice rooms for an super decent prise. The breakfast at the restaurant was not included, bu it wasn't expensive and it was very good. Recommend it to anyone travelling on a budget. Taxi to the city center is like 40 pesos.
  • Elizabeth
    United States United States
    Helpful, professional staff, welcoming attitude. Very clean, good WiFi, hot water. Nice outdoor seating. Colorful interior art works. Recommend, especially if you need easy access to the bus terminal.

Hotel area info

Restaurants

1 Restaurant On Site
  • Cocina Poblana
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional

House rules

Plaza Poblana takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that entry to the spa comes at an extra cost of USD 50.

Please note If breakfast is included in your rate, only apply for adults.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Plaza Poblana of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.