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Get the celebrity treatment with world-class service at Artisan Playa Esmeralda Family Beach Hotel
This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments.
The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a minibar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath.
Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available.
The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes.
Artisan Hotels And Resorts Collection Playa Esmeralda is 13 km from Zempoala and 50 km from Veracruz City. It offers free private parking and is around 38 km from General Heriberto Jara International Airport.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
There are more repeat guests here than most other properties.
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Guest reviews
Categories:
Staff
8.5
Facilities
7.7
Cleanliness
7.8
Comfort
8.2
Value for money
7.2
Location
8.8
Free WiFi
8.7
High score for Chachalacas
Select topics to read reviews:
Guests who stayed here loved
Johan
South Africa
“We liked all the activities surrounding te area. The view from the room to the beach is emaculate”
Andre
Canada
“Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.”
Jose
Mexico
“Las albercas y sus instalaciones de camastros en la playa”
Abril
Mexico
“La atención del personal 10/10, siempre serviciales y amables. Las instalaciones se encontraban limpias, algunos detalles propios del deterioro de un hotel frente al mar pero nada importante. Costos del restaurante acordes, se paga algo más...”
Edwing
Mexico
“Excelente la atención y la comida de los restaurantes de adentro muy rica. El buffet muy bueno.”
Fernanda
Mexico
“Las amenidades, la atención del personal y la ubicación.”
Nayeli
Mexico
“El bar frente a la playa, los espacios.para descansar y ver el mar.”
Alvarez
Mexico
“La habitación con jacuzzi vista al mar el personal muy atentos”
A
Alessandra
Mexico
“Vamos cada año al mismo hotel, nos gusta la atención y la playa es excepcional, lamentablemente en este viaje no tenían el cuarto listo, y decidimos quedarnos una noche más y aún así nos entregaron otro cuarto después de las 3:00 pm, considero que...”
Villalpando
Mexico
“Todooo super bien 👌 el personal mega amable ,creo solo le falta un poco de mantenimiento las camas ya un poco viejas y rechinan pero de ahí en fuera todo bien”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante Alava
Cuisine
Mediterranean • Mexican • Pizza • Seafood
Ambiance
Family friendly
House rules
Artisan Playa Esmeralda Family Beach Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
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Johan
South Africa“We liked all the activities surrounding te area. The view from the room to the beach is emaculate”
Andre
Canada“Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.”
Jose
Mexico“Las albercas y sus instalaciones de camastros en la playa”
