You might be eligible for a Genius discount at Cancun Bay All Inclusive Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Beachfront and Private Beach Area: Cancun Bay All Inclusive Hotel in Cancún offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, indoor pool, sun terrace, and lush gardens. Spa and Wellness Facilities: The resort features spa facilities, a fitness centre, hot tub, and yoga classes. Wellness packages and fitness classes enhance the relaxing and active experiences. Dining Options: A variety of dining options include a family-friendly restaurant serving Italian, Japanese, Mexican, and sushi cuisines. Breakfast offers continental, American, and buffet styles with warm dishes, fresh pastries, pancakes, and fruits. Location and Attractions: Located 18 km from Cancún International Airport, the hotel is steps from Playa Linda. Nearby attractions include Cancun Government Palace (4.3 km) and La Isla Shopping Mall (11 km). Guests appreciate the beach access, swimming pools, and attentive staff.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • Continental, American, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Spa and wellness centre

    • Billiards


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 double beds
1 extra-large double bed
or
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Illia
    Canada Canada
    Amazing service, friendly stuff, best vacation ever!
  • Mark
    Australia Australia
    Sushi Restaurant by the water was great. Hammocks in the water and all the pools made it very relaxing.
  • Rabab
    Germany Germany
    Very nice location. Very friendly staff. I liked the fact that the contoy Agency who organised all the trips outside the area is located at the hotel lobby. For all the trips they come and meet u at the hotel entrance. I loved the transportation...
  • Tamiris
    Brazil Brazil
    Everything! The only caveat is the buffet as the food is a little bland but the Italian restaurant is good.
  • Kellie
    United Kingdom United Kingdom
    Absolutely loved the location of this property and the private beach is so beautiful and peaceful.
  • Constance
    United Kingdom United Kingdom
    Lovely food. Spacious and clean master suite for families. However it was expensive.
  • Jack
    United Kingdom United Kingdom
    Great facilities, all staff were welcoming and friendly. Nightly entertainment which is nice to come back to after a day out/around the pool. Photos on the listing didn’t do the hotel justice!
  • Steve
    United Kingdom United Kingdom
    Reception staff very helpful especially Carlos. Nice friendly atmosphere in the hotel. Would definitely stay here again
  • Lucy
    United Kingdom United Kingdom
    Such a perfect location! Plenty to do and right by the beach. Easy to get to the tourist island by boat. Staff were all incredible- especially Ivan , uziel and drisdey. And they made us feel so welcome. Cleaning was very good too. Well worth the...
  • Vennessa
    Canada Canada
    The room and resort were very clean. Staff were great. Pools were nice, especially the one near the dining. It was deeper, and fewer people used it. The beach area was well kept, and I saw crabs and fish in the water. The food was good, and I...

Property surroundings

Restaurants

4 restaurants on site
  • Faisan
    • Cuisine
      Italian • Mexican • Tex-Mex
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Dairy-free
  • La piña Continental Breakfast
    • Open for
      Breakfast • Lunch
  • La Vista Sushi Zen
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern
  • Tratoria
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan

House rules

Cancun Bay All Inclusive Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $79.20 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.**This will be on Feb 1st, 2025.**

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.