Hotel The Palm

–Excellent location - show map
+141 photos
Scored 7.7
Rated good

Excellent location!

9.2
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Palm Loft
Price for:
Max adults: 2 <br> Max children: 1
Private suite
Bedroom:
1 extra-large double bed
Living room:
1 sofa bed
Free stay for your child
Free cancellation anytime
No prepayment needed – pay at the property
Breakfast US$11 (optional)
US$67 per night
Original price
US$280.72
Getaway Deal
- US$78.60
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$202.12
US$67 is the average price per night. This excludes taxes and charges.
3 nights, 2 adults, 1 child
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Hotel The Palm. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach. This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. "Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience. The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle. Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Room service
  • Free WiFi
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Bar
  • Air conditioning
  • Breakfast
Kavia Hotels
Hotel chain/brand

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.2

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast info

    • American

    • Rooms with:

    • Garden view

    • Terrace

    • Inner courtyard view

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Availability

Prices converted to USD
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 ! 

Please select one or more options you want to book

All available rooms

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Palm Loft
Recommended for 2 adults, 1 child
  • Bedroom 1: 1 extra-large double bed
  • Living room: 1 sofa bed
Private suite
646 feet²
Balcony
Garden view
City view
Air conditioning
Patio
Ensuite bathroom
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Safety deposit box
  • Toilet
  • Sofa
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Seating Area
  • TV
  • Mosquito net
  • Satellite channels
  • Iron
  • Hairdryer
  • Fan
  • Outdoor furniture
  • Cable channels
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Entire unit wheelchair accessible
  • Single-room air conditioning for guest accommodation
Max adults: 2 <br> Max children: 1
US$67 per night
Original price
US$280.72
Getaway Deal
- US$78.60
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$202.12
US$67 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • Breakfast US$11 (optional)
  • Free cancellation anytime
  • No prepayment needed – pay at the property
  • No credit card needed
  • discount may be available
  • Free stay for your child
Max adults: 3
US$104 per night
Original price
US$479.46
Getaway Deal
- US$134.25
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Booking.com pays
- US$34.52
You’ll get a reduced rate when you pay online as Booking.com will pay part of the price.
Total before taxes
US$310.69
US$104 is the average price per night. This excludes taxes and charges.
35% off
35% off
You’re getting 35% off the original price due to multiple deals and benefits.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • American breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Max adults: 2
US$89 per night
Original price
US$413.16
Getaway Deal
- US$115.69
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Booking.com pays
- US$29.75
You’ll get a reduced rate when you pay online as Booking.com will pay part of the price.
Total before taxes
US$267.73
US$89 is the average price per night. This excludes taxes and charges.
35% off
35% off
You’re getting 35% off the original price due to multiple deals and benefits.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • American breakfast included
  • Partially refundable
  • Pay online
  • discount may be available
Deluxe Room
We have 7 left
  • 1 extra-large double bed and
  • 1 sofa bed
Room
646 feet²
Balcony
Garden view
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi
Max adults: 2 <br> Max children: 1
US$73 per night
Original price
US$304.12
Getaway Deal
- US$85.15
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$218.96
US$73 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • Breakfast US$11 (optional)
  • Free cancellation anytime
  • No prepayment needed – pay at the property
  • No credit card needed
  • discount may be available
  • Free stay for your child
Max adults: 3
US$121 per night
Original price
US$502.86
Getaway Deal
- US$140.80
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$362.06
US$121 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • American breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Max adults: 2
US$105 per night
Original price
US$436.56
Getaway Deal
- US$122.24
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$314.32
US$105 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • American breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Suite
We have 7 left
  • 1 extra-large double bed
Private suite
861 feet²
Private kitchen
Ensuite bathroom
Balcony
Garden view
Inner courtyard view
Air conditioning
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi
Max adults: 2
US$79 per night
Original price
US$327.51
Getaway Deal
- US$91.70
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$235.81
US$79 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • Breakfast US$11 (optional)
  • Free cancellation anytime
  • No prepayment needed – pay at the property
  • No credit card needed
  • discount may be available
Max adults: 2
US$110 per night
Original price
US$459.95
Getaway Deal
- US$128.79
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$331.16
US$110 is the average price per night. This excludes taxes and charges.
28% off
28% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: MXN 32.57 Environment fee per night, 16 % VAT, 5 % City tax
  • American breakfast included
  • Costs 1st night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet
Limited supply in Playa del Carmen for your dates: 5 four-star hotels like this are already unavailable on our site
No credit card needed Some options are bookable without a credit card.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lee
    United Kingdom United Kingdom
    “Great location and the staff were very nice. Good cafe and pool on the roof”
  • Melissa
    United Kingdom United Kingdom
    “Such lovely patio area and roof top swimming pool/bar.”
  • Michael
    United Kingdom United Kingdom
    “Rooftop pool is great, nice little bar up there too. Location is 10/10”
  • Émilie
    Canada Canada
    “Great location near fifth avenue and the beach. Didnt hear any noise when in our room. The staff was very kind and always ready to help.”
  • Jamie
    Canada Canada
    “The pool over all was great. It was nice and quiet which was what I was looking for. The Breakfast that I had each day was perfect! My room was perfect for just me as I travelled alone.”
  • Tanya
    Australia Australia
    “Fabulous hotel in a great location, room was enormous and very comfortable. Bit noisy from the nearby restaurants etc but bring your ear plugs and it was fine. The roof top pool /bar was great, DJ party and other entertainment was fantastic. Food...”
  • James
    United Kingdom United Kingdom
    “We were only there for one night, but wished we stayed longer! Really fun part of town and the hotel itself is great, with a lovely rooftop area and palmy garden, the staff were also phenomenal (especially the wonderful Sandra!)”
  • Giorgia
    United Kingdom United Kingdom
    “The hotel is clean and comfortable, the reception is available 24/7, the hotel has an amazing rooftop with swimming pool and beds. We really enjoyed our Sunday sunbathing on the rooftop, DJ Axiz was playing we had the best time!”
  • Guadalupe
    Mexico Mexico
    “El hotel está muy cómodo y el roofgarden muy padre así como su servicio”
  • Autumn
    Mexico Mexico
    “It was so clean and modern. We loved the palm trees everywhere and we especially loved the rooftop pool.”

Hotel surroundings

House rules

Hotel The Palm takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that this hotel is oriented for adults and children over the age of 14.

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.

Parking spaces are subject to availability.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.