- Kitchen
- City view
- Garden
- Swimming pool
- Free WiFi
- Terrace
- Balcony
- Air conditioning
- Private bathroom
- 24-hour front desk
You might be eligible for a Genius discount at Hotel The Palm. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Hotel The Palm features a rooftop terrace with a swimming pool, bar and spa. It is located just 4 blocks from Playa del Carmen town centre and a 2-minute walk from the beach. This hotel offers free WiFi and air-conditioned rooms with modern-style décor, flat-screen cable TV and garden or street views. "Irene" is a heritage cuisine restaurant with European influence. Open for breakfast, this restaurant serves food with a mixture of flavors which provide the guest with a sensory experience. The front desk at Hotel The Palm is surrounded by a tropical garden designed resembling the Mayan Jungle. Hotel The Palm is just 200 metres from the famous Coco Bongo bar and a 15-minute drive from Xcaret Eco Theme Park. Cancun International Airport is 40 minutes’ drive away.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Terrace
- Bar
- Air conditioning
- Breakfast
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
2 double beds | ||
1 extra-large double bed and 1 sofa bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 large double beds | ||
Deluxe Family Room 1 extra-large double bed and 2 large double beds |
Guest reviews
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Guests who stayed here loved
- Lee
United Kingdom“Great location and the staff were very nice. Good cafe and pool on the roof” - Melissa United Kingdom“Such lovely patio area and roof top swimming pool/bar.”
- Michael United Kingdom“Rooftop pool is great, nice little bar up there too. Location is 10/10”
- Émilie
Canada“Great location near fifth avenue and the beach. Didnt hear any noise when in our room. The staff was very kind and always ready to help.” - Jamie Canada“The pool over all was great. It was nice and quiet which was what I was looking for. The Breakfast that I had each day was perfect! My room was perfect for just me as I travelled alone.”
- Tanya
Australia“Fabulous hotel in a great location, room was enormous and very comfortable. Bit noisy from the nearby restaurants etc but bring your ear plugs and it was fine. The roof top pool /bar was great, DJ party and other entertainment was fantastic. Food...” - James United Kingdom“We were only there for one night, but wished we stayed longer! Really fun part of town and the hotel itself is great, with a lovely rooftop area and palmy garden, the staff were also phenomenal (especially the wonderful Sandra!)”
- Giorgia United Kingdom“The hotel is clean and comfortable, the reception is available 24/7, the hotel has an amazing rooftop with swimming pool and beds. We really enjoyed our Sunday sunbathing on the rooftop, DJ Axiz was playing we had the best time!”
- Guadalupe
Mexico“El hotel está muy cómodo y el roofgarden muy padre así como su servicio” - Autumn Mexico“It was so clean and modern. We loved the palm trees everywhere and we especially loved the rooftop pool.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note that this hotel is oriented for adults and children over the age of 14.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
