The Royal Haciendas Resort & Spa
You might be eligible for a Genius discount at The Royal Haciendas Resort & Spa. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Experience world-class service at The Royal Haciendas Resort & Spa
Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen. All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views. The Royal Haciendas complex has a spa and wellness centre with Turkish baths. There is also a fitness centre. The beach next to the complex offers loungers and parasols. The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Availability
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Room type | Number of guests | |
|---|---|---|
2 double beds | ||
Bedroom 1 extra-large double bed Living room 2 sofa beds | ||
Bedroom 1 2 double beds Bedroom 2 1 extra-large double bed Living room 2 sofa beds | ||
2 double beds | ||
Bedroom 1 extra-large double bed Living room 2 sofa beds | ||
Bedroom 1 1 extra-large double bed Bedroom 2 2 double beds Living room 2 sofa beds | ||
2 double beds | ||
Bedroom 1 extra-large double bed Living room 2 sofa beds | ||
Bedroom 1 2 double beds Bedroom 2 1 extra-large double bed Living room 2 sofa beds | ||
2 double beds | ||
Bedroom 1 extra-large double bed Living room 2 sofa beds | ||
Bedroom 1 2 double beds Bedroom 2 1 extra-large double bed Living room 2 sofa beds | ||
2 double beds |
Guest reviews
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Guests who stayed here loved
- Rikki
United Kingdom“I'm usually a little skeptical with All inclusive and tend to not use big hotels. This place is one of the few places I'd actually go back to. The staff were great the facilties were great and food was also fantastic. Yes the buffet is pretty...” - C
Romania“It's our second time here and they did not disappoint. Food is great, staff is nice and friendly, the pool is wonderful and the gym is surprisingly well equipped. WiFi is great too. Very relaxed, laid back and friendly atmosphere - this is not a...” - Ivo
Germany“Very well-maintained and clean resort. Beautiful pool area. Attentive and always friendly staff. Well equipped rooms with private kitchenette and the biggest safe we've ever had. Good and varied program for children. We were all very satisfied...” - Claudia United Kingdom“Excellent Room, Facilities and food. Very good customer service and everything very clean and organized.”
- Samantha
Australia“We absolutely loved staying here, from the swimming pools, to the different restaurants & cuisines, to the daily activities like water aerobics and games for the kids, we had the best stay.” - Mondragon
Mexico“The hotel is beautiful, pictures dont make justice.” - James United Kingdom“The swimming pools were lovely and warm, the rooms were spacious and well kept. The activities on offer were great.”
- Georgina United Kingdom“The customer service is excellent. The grounds are all very well maintained - indoors and outdoors. The pools are super plus the gardens, the kids club is great and the entertainment is very good. There are two 25m lap pools for adults to do...”
- Andrea
Canada“Great staff, very helpful and attentive to all our needs. If you only want to rest, everything you need is there for you and the paid stores inside the complex have very reasonable prices.” - David United Kingdom“Clean, great location, very good selection of food”
Property surroundings
Restaurants
- Los Murales
- CuisineMediterranean • Mexican • International
- Open forDinner
- AmbianceTraditional
- Kinoko
- CuisineCantonese • Chinese • Japanese • Thai
- Open forDinner
- AmbianceTraditional
- La Palapa del Sol
- CuisineMexican • International
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.
Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.
At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.
Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.
The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Early departure policy: No refunds will be given for any cancellation or modification made after check-in.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
