Experience world-class service at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.4

Breakfast info

Buffet

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Albert
United States United States
Everything was fantastic. Exceeded expectations. Thank you to everyone.
Ninous
United States United States
Great choices for breakfast and lunch and dinner. Friendly stuff clean pools
Elisabetta
Italy Italy
Location was amazing. The clearest water in Cancun is at Turquoize at Hyatt Ziva
Nicolas
Canada Canada
It was our second time in this hotel. Staff is simply amazing, very close to you to make sure you’ll never forget your stay. Special dedication to Fernanda, Maria and Edgar from Turquoise area .. and of course the rest of the team !
Kristia
Cyprus Cyprus
Hyatt Ziva pleasantly surprised us, with an entire village of restaurants, shops, candy/dessert shop, cafe, swimming pools and dolphins! Our butlers Alessandra and Eladio were beyond amazing and took care of all of our needs. It was a splurge but...
Gavanier
France France
All inclusive Nourriture Cours de sport (avec Eduardo)
Felipe
Brazil Brazil
Os quartos são extremamente amplos e tem uma vista linda
Fernando
United States United States
I have been to this location multiple times and still haven’t had a bad experience! Staff is super friendly and helpful! Food is good, all types of different restaurants, drinks are great! Overall 10/10
Yokota
Mexico Mexico
最高のロケーションでした。2泊3日では物足りないほどたくさんのアクティビティやレストランがあります。 また、スタッフの対応も非常に良かったと思います。
Calogero
Austria Austria
es war alles Hervoragend, wir könnten es uns nicht besser vorstellen. Die Restaurants sind von guter Qualität, das Personal ist gut geschult

Property surroundings

Restaurants

8 restaurants on site
LA BASTILLE
  • Cuisine
    French
  • Ambiance
    Romantic
EL MERCADO
  • Cuisine
    International
  • Ambiance
    Family friendly
THE MOOGATE
  • Cuisine
    Asian
  • Ambiance
    Family friendly
TRADEWINDS
  • Cuisine
    Steakhouse
  • Ambiance
    Family friendly
LORENZO'S
  • Cuisine
    Italian
  • Ambiance
    Family friendly
HABANEROS
  • Cuisine
    Mexican • Seafood
  • Ambiance
    Family friendly
CHEVY'S
  • Cuisine
    American
  • Ambiance
    Family friendly
PASTELES
  • Cuisine
    International

Resort facilities of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 8 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

House rules

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.