You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at Doubletree By Hilton Shah Alam I-City
Elegant Accommodation: Doubletree By Hilton Shah Alam I-City in Shah Alam offers a 5-star experience with an infinity swimming pool, spa facilities, fitness centre, restaurant, massage services, bar, and free WiFi.
Comfortable Amenities: Guests enjoy air-conditioning, bathrobes, tea and coffee makers, bidets, hairdryers, refrigerators, work desks, free toiletries, minibars, showers, slippers, and TVs. Interconnected rooms are available.
Dining Options: The family-friendly restaurant serves Chinese, Indian, Italian, Malaysian, pizza, local, Asian, and international cuisines. Breakfast includes halal and Asian options. Additional facilities include a pool bar, coffee shop, and outdoor seating area.
Prime Location: Located 15 km from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as Royal Gallery Selangor (7 km) and Evolve Concept Mall (19 km). Guests appreciate the attentive staff, convenient location, and room cleanliness.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Please select one or more options you want to book
Sustainability
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.2
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
B
Bame
Australia
“Very Clean & Staff was very helpful and quick response to requests made to room.”
Ginder
Australia
“The staff were amazing, friendly and very accommodating! The hotel was beautifully set out, the bed very comfortable and the rooms clean! Breakfast buffet was incredible! Totally enjoyed our stay and will be booking back there for next years...”
Saroja
Malaysia
“Rooms were clean. Staff were very kind and helpful.”
Adrian
United Kingdom
“Great location, large, clean and comfortable room. Great shower facility. Very polite and attentive staff.”
I
Izza
Malaysia
“very clean, everything perfect. the smell is very pleasant. im in love!”
天
天锡
Hong Kong
“Difficult to get to from highway, signage could be better.
Calling in to reservation was very difficult!”
Moe
Malaysia
“The view. My room facing the i-City Park. At night wass very nice ..awesome.”
Filatov
Sweden
“It is one of the best hotels in the city (if you don't need to be close to the center). New facilities. High level of the service.”
W
Wan
Malaysia
“Loved the breakfast. Lots variety and quality products. Did not skimp on quality.”
Shuhaiba
Malaysia
“The rooms were clean and comfortable. The staffs were very friendly and accommodating.”
Hotel surroundings
Restaurants
3 restaurants on site
Makan Kitchen
Cuisine
Chinese • Indian • Malaysian • Local • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern
Dietary options
Halal • Vegetarian
Tosca Trattoria Italiana
Cuisine
Italian • Pizza
Open for
Lunch • Dinner
Ambiance
Modern • Romantic
Dietary options
Vegetarian
Axis Lounge
Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea
Ambiance
Family friendly • Modern
Dietary options
Vegetarian
House rules
Doubletree By Hilton Shah Alam I-City takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$47. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Australia“Very Clean & Staff was very helpful and quick response to requests made to room.”
Malaysia“Rooms were clean. Staff were very kind and helpful.”
United Kingdom“Great location, large, clean and comfortable room. Great shower facility. Very polite and attentive staff.”
Hong Kong“Difficult to get to from highway, signage could be better. Calling in to reservation was very difficult!”
Sweden“It is one of the best hotels in the city (if you don't need to be close to the center). New facilities. High level of the service.”
