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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Located in the UNESCO World Heritage Site of George Town, Merchant Hotel offers accommodations in Penang. The hotel features a sun terrace with views of the sea. Free WiFi is available throughout the property. Air-conditioned rooms are fitted with a flat-screen satellite TV. Certain rooms have a seating area and open up to views of the city. The en suite bathroom includes a bath or shower, a hairdryer and free toiletries. Guests can enjoy meals at the in-house restaurant. The 24-hour front desk and luggage storage service are available for guests. Merchant Hotel is situated 280 metres from both the Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion. It is also 450 metres from the culturally-rich Chinatown and 1.5 km from the Wonderfood Museum, Little India and Fort Cornwallis. The nearest airport is Penang International Airport, 18.2 km from the property.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Free parking
- Airport shuttle
- Non-smoking rooms
- Restaurant
- 24-hour front desk
- Facilities for disabled guests
- Tea/coffee maker in all rooms
- Breakfast
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Guest reviews
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Hotel surroundings
Restaurants
- Merchant Cafe
- CuisineAmerican • Malaysian
- Open forBreakfast
- AmbianceFamily friendly
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.


The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Merchant Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.