Hotel Sandakan

–Great location - show map
+184 photos
Scored 7.7
Rated good

Staff

8.9

Property highlights

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About this property

Hotel Sandakan is situated in the center of the city, only 220 yards from the Sulu seafront. It features 2 restaurants and offers free Wi-Fi and on-site parking. Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities. Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialties at the Palm Garden Restaurant. Sandakan Hotel is located 12 miles from Sandakan Airport. The hotel is 7 miles from Sandakan Memorial Park, and less than 3 miles from the Chinese temple of Puh Jih Shih.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 2 restaurants

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 twin beds
2 queen beds
1 queen bed
1 twin bed
2 twin beds
2 queen beds
1 king bed
Deluxe King Room
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Therese
United States United States
“Loved staying here. The room was quite big and the beds were comfortable. Breakfast was good, and the staff were all great. We were about to walk to central market, bust station etc”
Maria
United Kingdom United Kingdom
“Best hot shower we had while in Borneo. Comfy bed. Reception staff who went above and beyond to help us book a taxi to Gomantong Caves.”
Reiko
Canada Canada
“Good location to walk around the town Nice breakfast”
David
United States United States
“Front staff was great. Room staff also. I didn’t visit restaurants or breakfast, so NA there. Just uphill from limited downtown. Not a place for extended stay, but a nice interim spot on way to or from a jungle cruise. Laundry was fast.”
John
United Kingdom United Kingdom
“Spacious room, comfortable bed, clean and quiet with a fabulous breakfast.”
John
United Kingdom United Kingdom
“Spacious room, clean, comfortable bed, quiet. Fantastic breakfast. Highly recommend it.”
Jebreel
Germany Germany
“Great central location. Kind, helpful staff. Breakfast was delicious and had plenty of options.”
Adrian
United States United States
“Everything was very nice. The staff are exceptional, friendly and helpful. The restaurant was nice but limited menu.”
Donna
Australia Australia
“Hotel is in a perfect location, staff are friendly and helpful, room is very comfortable. Dyah at reception was particularly good!”
Alberto
Italy Italy
“The position of the property was very good. What I liked the most was the staff, particularly Azira and Dijan who were professional, kind, and supportive in helping us solving all the issues we had. They walked the extra-mile to help us.”

Hotel area info

Restaurants

2 Restaurants On Site
Palm Cafe
  • Cuisine
    Chinese • Malaysian • Local
  • Open for
    Breakfast • Lunch • Dinner
Palm Garden Chinese Restaurant
  • Cuisine
    Cantonese • Chinese
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

House rules

Hotel Sandakan takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children over 1 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6+ years
Extra bed upon request
MYR 75 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.