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About this property
Located in the heart of Kuala Lumpur between the entertainment hub of Bukit Bintang and Chinatown, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur features 1 dining option, an outdoor pool and a fitness centre. Free WiFi is accessible throughout the property.
Decorated in warm colors with contemporary design, every room is equipped with a flat-screen TV and a minibar. The en suite bathroom includes standing showers, a hairdryer and free toiletries. Ironing facilities are available upon request.
Garden Terrace offers choice of local flavours and international dishes. Guests can swim in the pool. Staff at the 24-hour reception can assist you with tour arrangements and car rentals. Other facilities on site include currency exchange, laundry service and a prayer room.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is 1.4 km from Chinatown and 500 metres from Imbi Monorail station. Sultan Abdul Aziz Shah Airport is 30 km from the property.
*Kindly note that the swimming pool will be temporarily closed throughout August 2025 for upgrading*
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Situated in the best rated area in Kuala Lumpur, this hotel has an excellent location score of 8.5
Top pick by families with children
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
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Availability
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Guest reviews
Categories:
Staff
8.2
Facilities
7.8
Cleanliness
8.1
Comfort
8.1
Value for money
7.6
Location
8.5
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
Judi
New Zealand
“The receptionists on 6 th September were so kind. They helped me with a quick check in as I was very jetlagged.”
Jamil
Pakistan
“They provided us with an excellent room with a terrace attached (got lucky). Everything was just perfect .”
C
Christopher
United Kingdom
“Breakfast was awesome. The choices were amazing. A range of Asian hot and cold foods, western foods, fruit, pastries, breads, egg station, noodle station and more !!
Location perfect. Across the road from Alor Street. Two minutes from Changkat....”
Sandeep
India
“Please note that the room and location were perfect. However, the breakfast menu was mostly repetitive with limited vegetarian options. Overall, it was a good experience.”
Leanne
United Kingdom
“Staff was lovely, and friendly; housekeeping was so friendly and left our room spotless every time we asked for a refresh.
Receptionist Laka was amazing! Very friendly and kind receptionist.
Location is close to Pavilion and Bukit BINTANG...”
Chalvan
Malaysia
“Central location and well connected. Awesome breakfast spread. The rooms were clean and had a good view.”
D
Dipen
India
“We really enjoyed our staycation, the breakfast buffet was amazing, with variety of food - multiple cuisines and plenty of options to chose for, the rooms were so clean and wellrounded. The hotel is so close to the famous - Jalan Alor Food Street....”
Gagan_80
India
“Location is perfect. It's just near all attractions. Here breakfast is also good. China town and other shopping areas are also within walking distance.”
Ready
Malaysia
“I like that the hotel is near the Central Market and other tourist spots like Twin Tower and KL Tower.”
U
Ujiati
Singapore
“-Good spread of breakfast
-air con and water temperature - just nice
Down side, a female staff named Martha (she is in the restaurant and in black attire, long pant and dons pony tail)lacks customer service skill. My table was blocked by another...”
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about US$23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
MYR 80 per person, per night
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
As part of our exciting rebranding journey to become Grand Mercure Kuala Lumpur Bukit Bintang by
Accor, renovation works are currently in progress and are expected to continue until 30th September
2025.
Temporary Arrangements:
1.Hotel Entrance
Guest access will be temporarily redirected to Swiss-Garden Hotel Temporary Lobby, located at the
back of the hotel building. Directional signage will be provided to guide all arrivals.
2. Reception
The Lobby (Reception) will be relocated to Casuarina, Level 1, Swiss-Garden Hotel Bukit Bintang.
3. Coffee House
The Coffee House will be relocated to Level 6, Swiss-Garden Residences (South Tower).
Operating Hours : 6:30 AM – 10:00 PM
4. Parking Information
Guests arriving by car are advised to park at Swiss-Garden Residences, located next to the temporary
lobby. Clear signage will be in place to assist you with directions to both the parking and the check-in
area.
Ongoing improvements include exterior wall repainting and the installation of architectural façade
lighting to enhance the hotel's appearance and ambiance. Kindly note that the swimming pool will be temporarily closed until further notice for upgrading works .
We are making every effort to minimize any inconvenience during this period. Your comfort remains
our top priority, and we truly appreciate your patience and understanding as we work to elevate your
future experience with us.
Thank you for your continued support during this exciting transformation. Should you require further
information, please do not hesitate to contact us.
Outdoor swimming pool is closed from Tue 26 Aug 2025 until Fri 31 Oct 2025
Fitness centre is closed from Thu 28 Aug 2025 until Fri 31 Oct 2025
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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New Zealand“The receptionists on 6 th September were so kind. They helped me with a quick check in as I was very jetlagged.”
Pakistan“They provided us with an excellent room with a terrace attached (got lucky). Everything was just perfect .”
United Kingdom“Breakfast was awesome. The choices were amazing. A range of Asian hot and cold foods, western foods, fruit, pastries, breads, egg station, noodle station and more !! Location perfect. Across the road from Alor Street. Two minutes from Changkat....”
India“Please note that the room and location were perfect. However, the breakfast menu was mostly repetitive with limited vegetarian options. Overall, it was a good experience.”
Malaysia“Central location and well connected. Awesome breakfast spread. The rooms were clean and had a good view.”
Singapore“-Good spread of breakfast -air con and water temperature - just nice Down side, a female staff named Martha (she is in the restaurant and in black attire, long pant and dons pony tail)lacks customer service skill. My table was blocked by another...”
