U Hotel Penang

–Great location - show map
+18 photos
Scored 8.2
Rated very good

Great location!

8.8

You might be eligible for a Genius discount at U Hotel Penang. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodation with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The en suite bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business centre. The hotel is 1.1 km from University Science Malaysia (USM) and 2.3 km from Queensbay Mall. Penang Bridge is 5.4 km away, while Penang International Airport is accessible with a 6 km drive.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests

Property highlights

Top location: Highly rated by recent guests (8.8)

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Izyan
Malaysia Malaysia
“The staff at the reception were friendly. She said I could pay the deposit later instead of rushing me to cash out because I didn't have a credit card, only a debit card. The room, although quite small but still has a space to pray. Very clean...”
Nor
Malaysia Malaysia
“The room is clean and comfortable. The Location is near restaurants, shops, and a shopping mall.”
Nurul
Malaysia Malaysia
“The room is comfortable and equipped with good amenities especially iron board + iron. Also the space is clean. The bed is also comfortable and we have a good rest even booking for one night only. The location is good and provides parking for...”
Charlie
United Kingdom United Kingdom
“Very modern facilities, felt much more homely than most other hotels!”
Norhaninawati
Malaysia Malaysia
“Cleanliness, location, and staff were excellent. Very helpful when we ask for service ie. extra pillow, extra water.”
Sze
Malaysia Malaysia
“Location is very superb. Hotel room is very clean and neat. Wifi is strong. The staff are very soft spoken and explain things well. I used to book this hotel every time I visited Penang Island.”
Nurul
Malaysia Malaysia
“- Strategic location - Reasonable price - Smooth check-in/check-out - FOC spacious parking”
Xiaojun
China China
“Good location, close to Penang Bus station. The hotel was clean, the room was quiet.”
Kenny
Hong Kong Hong Kong
“Accessible to supermarket & bus stop right in front of the front gate”
Daniel
Malaysia Malaysia
“Very clean, just rite location. Everything is available nearby. The room AC not working, but immediately they exchange the room. Check in early about 130pm, no issue very smooth check in.”

Hotel surroundings

House rules

U Hotel Penang takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$47. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.