Vilana Hotel

–Great location - show map
+14 photos
Vilana Hotel
1 / 22
Scored 7.8
Rated good

Staff

8.7

About this property

Comfortable Accommodations: Vilana Hotel in Arau offers air-conditioned rooms with private bathrooms, bidets, free toiletries, showers, and city views. Each room includes a work desk and TV, ensuring a pleasant stay. Essential Facilities: Guests enjoy free WiFi, private check-in and check-out services, a lounge, daily housekeeping, a tour desk, and luggage storage. Free parking is available on-site. Convenient Location: Located 22 mi from Sultan Abdul Halim Airport, the inn is 16 mi from Asian Cultural Village and Dinosaur Park Dannok. Reception staff speak English, Malay, and Chinese. Guest Satisfaction: Visitors appreciate the room cleanliness, convenient location, and attentive property staff and service support.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • FREE parking!

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 twin bed
and
1 full bed
2 full beds
2 twin beds
2 twin beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Muhammad
    Malaysia Malaysia
    “Love the environment there. Quiet place and got so many facilities nearby like 24 hours laundry shop, street stalls and mini markets.”
  • Nora
    Malaysia Malaysia
    “All servis is so good.. Next trip will repeat to staycation here again.”
  • Sarahsakeenah
    Malaysia Malaysia
    “The staff easy to communicate as I requested to arrived after check-in time. The lobby of the hotel is so lovely.”
  • Ng
    Malaysia Malaysia
    “Its a cute boutique hotel kind, very clean and comfortable.”
  • Ayu
    Malaysia Malaysia
    “for short stay i believe is comfortable but the only thing the space too small for family of 4 .. but value for money comfortable bed”
  • Andrea
    Malaysia Malaysia
    “They staffs were very friendly and the place was very clean and comfortable”
  • Aidawati
    Malaysia Malaysia
    “The room is very clean. The decoration at the hotel very nice”
  • Najwa
    Malaysia Malaysia
    “The ambience is very nice, very aesthetic. Lady at the front counter very helpful, beds are super nice & comfy. Really worth the price.”
  • Lazima
    Malaysia Malaysia
    “clean toilet, body showers and shampoo smells good”
  • Najmilia
    Malaysia Malaysia
    “Comfortable stay with convenient amenities! The hotel is equipped with a lift, making it easy for carrying items or assisting elderly guests. The room was clean, and the location is ideal – close to a laundromat, mart, and nearby restaurants.”

Area info

House rules

Vilana Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Vilana Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.