H15 Palace, a Luxury Collection Hotel, Krakow
H15 Palace, a Luxury Collection Hotel, Krakow
- Garden
- Pets allowed
- Swimming pool
- Free WiFi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
- Luggage storage
About this property
Elegant Accommodation: H15 Palace, a Luxury Collection Hotel, Krakow offers a 5-star experience in the city centre. Guests enjoy spa facilities, a sauna, fitness centre, indoor swimming pool, and a beautifully maintained garden. Comfortable Amenities: The hotel features a modern restaurant serving international and European cuisines, a bar, and free WiFi. Additional services include private check-in and check-out, a 24-hour front desk, concierge, and room service. Prime Location: Located 17 km from John Paul II International Kraków–Balice Airport, the hotel is close to attractions such as St. Florian's Gate (6-minute walk), Main Market Square (4-minute walk), and Wawel Royal Castle (1.2 km).
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Non-smoking rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Shakha
United Kingdom“The interiors of the hotel done up elegantly , the staff , the concierge were amazing , breakfast was of very high quality as was the dinner we had at Artesse restaurant, every where you looked , you could see both the old features of the palace...” - Christian United Kingdom“Great location, very professional and friendly staff, the hotel (facilities, room, gym ..etc) are first class,”
- Sue United Kingdom“Everything! Beds were comfy staff amazing breakfast excellent”
- James United Kingdom“Everything great, the staff/customer service, especially the concierge, breakfast great, perfect.”
- Cheryl
New Zealand“Lovely big rooms and bathrooms. Most have showers over baths and even though I had requested a walk in shower 4 months before it wasn’t available on arrival.” - Jason United Kingdom“Beautiful property. Fantastic breakfast. Amazingly friendly staff.”
- Neil United Kingdom“Location excellent, quality hotel, lovely staff, delicious breakfast, comfy bed , all excellent.”
- Sian United Kingdom“Everything about it was perfect, amazing amazing especially the breakfast,just wow.”
- Dominador
United States“In my professional career and in my private travels, I have been to 53 countries and stayed at several quality hotels. I would rate this hotel among the top five. The breakfast buffet was exceptional. The hotel was centrally located. And my...” 
Sarah United Kingdom“location was excellent, the hotel staff were very helpful. The room was lovely, lots of storage and very comfy bed.”
Hotel surroundings
Restaurants
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse by Juanlu Fernández
- CuisineEuropean
- Open forDinner
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform H15 Palace, a Luxury Collection Hotel, Krakow in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
