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About this property

Prime Location: Hotel Unicus Palace Old Town in Kraków offers a central setting with Town Hall Tower a 4-minute walk away, Main Market Square 984 feet nearby, and Wawel Royal Castle a 14-minute walk. John Paul II International Kraków–Balice Airport is 9.3 mi from the property. Exceptional Facilities: Guests enjoy free WiFi in public areas, private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional amenities include a paid shuttle service, elevator, daily housekeeping, family rooms, full-day security, breakfast in the room, room service, car hire, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, tea and coffee makers, mini-bars, and soundproofing. Additional amenities include city views, work desks, and free toiletries. Dining Experience: A buffet breakfast with local specialties, warm dishes, juice, fresh pastries, cheese, fruits, and a variety of beverages is available. Room service and a bar provide additional dining options.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Destigo Hotels
Hotel chain/brand

Property highlights

Located in the heart of Krakow, this hotel has an excellent location score of 9.8

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 twin bed
Bedroom
1 queen bed
Living room
1 sofa bed
2 twin beds
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Anthony
    United States United States
    Great location. Upgraded room was well worth it, big and comfortable. Afternoon coffee/beverages was very nice. Excellent friendly front desk staff. Very clean.
  • Brian
    United States United States
    Good location in the old town. Quick walk to the market square. Nice size room and bathroom
  • Paulette
    United States United States
    We got upgraded to a large suite and the location was excellent. Breakfast was also very good.
  • Buxton
    United States United States
    Room was comfortable well laid out with relaxing chairs, bathroom shower was large and had plenty of hot water, nice towels
  • Maria
    Australia Australia
    It is an outstanding property, a gem. We loved every detail. The location is perfect and the staff welcoming and very helpful
  • Sharon
    Italy Italy
    Perfect location for enjoying the old town although a bit hard to find when we arrived late at night. The rooms are lovely, well furnished, very clean and comfortable. Great staff and excellent breakfast.
  • Rickard
    Sweden Sweden
    The location was absolutely perfect, close to everything with a carrefour express just on the other side of the street. The adjacent restaurant served delicious food that I really recommend to try. The room was very good when it came to the...
  • Alan
    Switzerland Switzerland
    While we didn't have breakfast, we were able to get wonderful coffee each morning and before our departure in the breakfast area. The staff was always gracious and helpful. We had a service dog with us who was graciously welcomed by the staff. We...
  • Annie
    Israel Israel
    Our stay at the hotel was simply excellent. The room was spacious, spotlessly clean, and incredibly comfortable – every little detail was thoughtfully taken care of. The staff was friendly, helpful, and always available when we needed assistance....
  • Gal
    Israel Israel
    Beautiful hotel, Superb location, Highly recommended!!

Hotel area info

House rules

Hotel Unicus Palace Old Town - Destigo Hotels takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of 300 zł is required on arrival. That's about $81. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7+ years
Extra bed upon request
150 zł per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Unicus Palace Old Town - Destigo Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of 300 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.