Sustainability certification

Condado Palm Inn San Juan, Tapestry Collection by Hilton

–Excellent location – show map
+62 photos
Scored 8.2
Rated very good

Property highlights

About this property

A block from the beach, Best Western Plus Condado Palm Inn & Suites, offers the best location, a sun terrace with a heated swimming pool, free Wi-Fi and excellent service. This hotel is located in the heart of Condado, and 1.2 miles from Old San Juan City. The air-conditioned rooms and suites offer wardrobe, desk, flat-screen TV and coffee maker. The suites also feature a seating area, kitchen and a balcony. All of the accommodations have a private bathroom. Free bike rental subject to availability, and a Beach Club are available at the property. There are 1600 square feet Event Facilities on site. A 24-hour gym, business center, cash machine and concierge services are also provided at this hotel. Best Western Plus Condado Palm Inn & Suites is just a block away from Condado Beach, and 10 minutes' drive from the Luis Muñoz Marín International Airport.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Parking on site
  • Non-smoking rooms
  • 3 restaurants
  • Fitness center
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Tapestry Collection
Hotel chain/brand
Tapestry Collection

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Buffet

Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Madeline
Puerto Rico Puerto Rico
“The staff very, very attentive. The room was spotless clean. Parking area at a few steps from hotel entrance”
Jhon
United States United States
“The cleanliness, good receptionist, amazing area, views and all of them combined. Shoutout to Francisco our receptionist which took care of us, provided us all of the answer we needed it and help as well. Also, the Car-rental person that is in the...”
Angie
United States United States
“I enjoyed my stay as a solo traveler. Hotel was amazing and cozy. I felt safe. Everything needed was near by. Loved the view (14th flr blue tower). Would definitely come back for a longer stay!”
Wendy
United States United States
“Staff are friendly, cleaning worker are very polite friendly and attentive with us.”
Peter
United States United States
“Everything was nice and neat loved the view, love the staff, love the food, this was our first family vacation and this place definitely has us wanting to come back for sure. Everything in the area and the room was super convenient.”
Jessica
United States United States
“Staff was very nice and helped with guides and such, location is perfect Pool and jacuzzi is 24 hours”
Paola
United States United States
“Francisco front desk guy was above and beyond . His excellent..”
Sharlene
United States United States
“This is a great location. The beach is a short block away. Restaurants are a short walk away. The Condado Palm Inn San Juan, Tapestry Collection by Hilton has a pool with towels, hot tub, washing machines, and fitness center. A Walgreens and...”
Carla
United States United States
“Customer service was great. Accommodating our needs. When we checked in the property kept our luggage for us until the room was ready! Beach was easily accessible. Chairs and umbrellas were provided.”
Wilma
United States United States
“Location was wonderful. Close to the beach in a very safe neighborhood. Bed was very comfortable.”

Hotel area info

Restaurants

3 Restaurants On Site
Ropa Vieja Bar & Grill
  • Cuisine
    Spanish
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Romantic
Ropa Vieja Bar & Grill Breakfast
  • Cuisine
    American • Spanish
  • Open for
    Breakfast
  • Ambience
    Family-friendly • Romantic
Chocobar Cortes
  • Cuisine
    American • Spanish
  • Open for
    Breakfast • Brunch • Lunch
  • Ambience
    Family-friendly

House rules

Condado Palm Inn San Juan, Tapestry Collection by Hilton takes special requests – add in the next step!
Check-in
From 4:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.