If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at Raffles Makkah Palace
Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace boasts spacious suites with panoramic views and 24-hour personal butler service. The property is only 50 meters away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel.
All suites are air-conditioned. Each unit has a large living room and a private bathroom.
The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The terrace overlooks the Grand Mosque and the Ka'aba.
Guests can relax at Makkah Palace’s spa or work out in the separate male or female gym. The hotel has private places where guests can read a book or socialise.
Jeddah International Airport is only over an hour's drive away. The south entrance of the Grand Mosque complex is located across the street from the hotel.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
“The rooms are amazing- very clean and comfortable
There is a prayer area on level p13- very ideal for the elderly
Plenty of available lift - short waiting time
Easily accessible for other amenities at the shopping complex
The butler for...”
Sabeeha
Mauritius
“My stay at Raffles Palace Macca was truly unforgettable. It was my first time doing Umrah, and the way I was treated made me feel so special—like I was out of this world. I didn’t want to leave.
Special thanks to Mr Yaseen Ali, Saqib,Nasir and of...”
S
Samair
United Kingdom
“Perfect location & hotel services. The prayer room on P13 is perfect overlooking the Kaaba from the prayer room balcony. Amazing”
R
Rasheed
Saudi Arabia
“Everything
Rashid khan house keeping gave excellent service”
R
Remaa
Kuwait
“Location, clean property, delicious food, friendly and cooperative staff, beautiful and comfortable pray room overlooking ka’aba. Very special thanks to Mrs. Hanouf AlTwairqi
Assistants Guest Relation Manager for her care and help during our...”
A
Afraa
United Kingdom
“It was close to the Haram and had a very good and fast lifts to catch the salah time.”
Talal
Kuwait
“Excellent hotel from all aspects , perfect location , spacious rooms , very helpful staff , clean .it was just perfect”
D
Dr
United Kingdom
“The staff made our stay a very memorable one, I cannot fault the service we received, I have to mention Mohammed from the restaurant, his hospitality is what made our stay exceptional, he surely knows how to give a luxury service to his guests,...”
Hidaya
Kenya
“Location was excellent! Breakfast was awesome! Room size was good!”
Hotel surroundings
Restaurants
2 restaurants on site
Al Qasr
Cuisine
American
Open for
Breakfast • Dinner
Ambiance
Family friendly
Dietary options
Halal
Al Majlis
Cuisine
American
Open for
Lunch • Dinner
Ambiance
Family friendly
Dietary options
Halal
House rules
Raffles Makkah Palace takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of SAR 5,000 is required on arrival. That's about US$1,333. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 5 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
SAR 150 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.
Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.
If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.
The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.
Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.
During Month of Ramadan Check in time at 18:00
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Green Globe Certification
United Arab Emirates“Lovely people, excellent quick service. Excellent food. Perfect location.”
Malaysia“The rooms are amazing- very clean and comfortable There is a prayer area on level p13- very ideal for the elderly Plenty of available lift - short waiting time Easily accessible for other amenities at the shopping complex The butler for...”
Sabeeha
Mauritius“My stay at Raffles Palace Macca was truly unforgettable. It was my first time doing Umrah, and the way I was treated made me feel so special—like I was out of this world. I didn’t want to leave. Special thanks to Mr Yaseen Ali, Saqib,Nasir and of...”
United Kingdom“Perfect location & hotel services. The prayer room on P13 is perfect overlooking the Kaaba from the prayer room balcony. Amazing”
Saudi Arabia“Everything Rashid khan house keeping gave excellent service”
Kuwait“Location, clean property, delicious food, friendly and cooperative staff, beautiful and comfortable pray room overlooking ka’aba. Very special thanks to Mrs. Hanouf AlTwairqi Assistants Guest Relation Manager for her care and help during our...”
Talal
Kenya“Location was excellent! Breakfast was awesome! Room size was good!”
