About this property

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge. The property is also 22 km away from Um AlQura University and offers free WiFi. The property features two restaurants and Hira Cave is 11 km away. Guests at the hotel can enjoy a buffet breakfast, in addition to a variety of cuisines served at Asia Restaurant and Al Ferdaus Restaurant. Speaking Arabic, English, French and Indonesian, staff are always on hand to help at the reception. Makkah Mall is 13 km from Sheraton Makkah Jabal Al Kaaba. King Abdulaziz International Airport is 94 km from the property. Please be informed that the pedestrian bridge is currently closed due to the Masjid Al Haram expansion development. However, the bridge will be open during the Ramadan and Hajj seasons.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • This hotel is situated in the real heart of Makkah

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Farhan
    United Kingdom United Kingdom
    It’s very close to Haram, only 10 minutes walk. Rooms are spacious and very clean the staff is very helpful. MD Shafiqul Islam at four floor was very helpful all the time. Definitely, we will visit again.
  • Mukhtar
    Nigeria Nigeria
    The House Keeper on the 10th Floor whose name is MD Khairul Islam was exceptionally polite and and very kind. I recommend him for an award if possible.
  • Moazzam
    United Kingdom United Kingdom
    The beds were very comfy, was a 5-8 min walk from the Haram, breakfast was nice, staff/housekeeping staff were excellent. Overall a pleasant experience.
  • Abdul
    United Kingdom United Kingdom
    The breakfast was superb 👌 and the chef and staff were excellent
  • Ricky
    United Kingdom United Kingdom
    The Night Manager Mamdou displayed exceptional service, so polite and accommodating. The room we had was so comfortable. Mamdou was so easy to talk to and seemed so genuine in accommodating our needs, even going out his way to ensuring we were...
  • Stuart
    United Kingdom United Kingdom
    the lady at reception, her name Razan was extremely nice and helpful Plus The Saudi man,Maheer Al Outaibei, was the same, well done.
  • Camillemaa
    France France
    Hotel very well located to get to the Haram. The hotel is modern and well maintained. Thanks to Abdul Alim for the careful cleaning of our room and for his intentions we always had bottles of water and soap.
  • Camillemaa
    France France
    Hotel very well located to get to the Haram. The hotel is modern and well maintained. Thanks to Abdul Alim for the careful cleaning of our room and for his intentions we always had bottles of water and soap.
  • Rasha
    United Kingdom United Kingdom
    I stayed with my son for 4 nights. The location was very convenient, about a 4-minute walk from gate 124 of the Haram Makki. The suite is very clean, it is comfortable, and the size is perfect. It has 2 bathrooms. So it was more than enough. The...
  • Mohamed
    Canada Canada
    This was my second stay here, and we thoroughly enjoyed our visit. Top notch staff at reception, Mr. Mamdouh and Mr. Thamer. All the room service, restaurant, and general staff - prompt, courteous, and efficient. The bridge to the Haram was...

Hotel surroundings

Restaurants

4 restaurants on site
  • Al Ferdaus Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Asia Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
  • Chocolate Lounge
    • Cuisine
      International
  • Club Lounge
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern

House rules

Sheraton Makkah Jabal Al Kaaba Hotel takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

License number: 10009788