About this property
With elevated views of the city and located right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel features an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 0.6 mi away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 11 mi away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness center and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Sustainability
GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
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Guests who stayed here loved
- Suhail
United Arab Emirates“The property location was perfect. The rooms were clean and nice.” - Harpreet
United Kingdom“Good selection of food at breakfast, nice to have fresh coffee served daily. Nice pool area. Rooms were good, loved the filtered water tap !” - Ant United Kingdom“It's right above the MRT, Somerset line. Access to the city is so convenient, especially when travelling to and from the airport. The hotel is amazing. Clean, comfortable and the staff cannot do more for you. We were only there for a few nights...”
- Jordan
United States“We did not take advantage of the breakfast option.” - Christopher
Australia“I really love this hotel. This is my 5th time staying and it is lovely. The facilities are great and all of the staff are lovely. I waited for my check in by using the gym and rooftop pool, and they ended up letting me check in a lot earlier. The...” - Brenda United States“Very centrally located to activities and my doctors”
- David Australia“* Room size was good for Singapore * Great view * Club Lounge was amazing - much better than expected for both breakfast (especially the scrambled eggs) and canapés. Barely went downstairs. * Housekeeping very flexible * Great location”
- Ravi
India“The pool and restaurant with Indian dish corner was cheery on the cake” - Liew
Singapore“Location, so many eateries nearby, stone throw away to orchard road. Quiet room, no noise of traffic.” 
Julio
Spain“Staff was very nice. They let us do the check-in way earlier than allowed. The pool was great.”
Hotel area info
Restaurants
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceModern
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
