Comfortable Accommodations: The Cloud One New York-Downtown in New York offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, soundproofing, and a seating area.
Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a lift, 24-hour front desk, housekeeping service, bicycle parking, and luggage storage.
Prime Location: Located 17 km from LaGuardia Airport, the hotel is a short walk from the National September 11 Memorial & Museum and One World Trade Center. Nearby attractions include One World Observatory and Brooklyn Bridge.
Guest Highlights: Visitors appreciate the bar, scenic views, and the quietness of the area.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.3
Location
9.4
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Edward
United Kingdom
“The hotel is beautiful. The staff who signed us in were very pleasant and represented the hotel excellently. The room was exactly as pictured with a stunning view of the 9/11 memorial park and the surrounding skyscrappers - just magical. The room...”
Joanne
United Kingdom
“Safe, great location, clean, very comfortable beds, good shower, excellent deli, staff very accommodating”
N
Norberto
Germany
“Location, Bar design, Cocktails, terrace view and friendly staff.
Breakfasr Omelette (customized) and Pancakes at Breakfasr were delucius (the best I had in years)”
R
Rebecca
United Kingdom
“The location was great, and the staff extremely helpful. The view from the wine bar on the 6th floor is breathtaking. The proximity to subways and ease of access to JFK was very convenient.”
M
Michelle
United Kingdom
“The location of the hotel is perfect, it's within walking distance to a lot of tourist attractions and only 20mins on the subway to Times Square. The area is safe to walk around, especially at night. Would definitely stay again at this hotel if I...”
Andreea
United Kingdom
“The hotel is really great value for money considering the prime location. It has a really nice bar with a pretty good view and staff was really nice and accommodating with storing our luggage before and after checking in. The manager was very nice...”
C
Carina
United Kingdom
“The property was conveniently located near to the subway, the 9/11 memorial, Brooklyn Bridge and the Statue of Liberty. The room was a perfect size for what we needed. The hotel was quiet. We had a great view from our window. Ricky who was on...”
Wilfoa
Israel
“Location wise I think this is a great one - close to all subways, and specifically just adjacent to Ground Zero - I felt like most of Manhattan was in my reach.
The hotel is on-point, rooms are regular sized and offer what you need for a...”
C
Charlie
United Kingdom
“Spacious rooms, clean, friendly staff great location”
Claudia
Italy
“The staff, the clean rooms, the silence of the room, the beautiful propriety .”
Hotel surroundings
House rules
The Cloud One New York-Downtown, by the Motel One Group takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
When booking 8 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Cloud One New York-Downtown, by the Motel One Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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United Kingdom“The hotel is beautiful. The staff who signed us in were very pleasant and represented the hotel excellently. The room was exactly as pictured with a stunning view of the 9/11 memorial park and the surrounding skyscrappers - just magical. The room...”
Germany“Location, Bar design, Cocktails, terrace view and friendly staff. Breakfasr Omelette (customized) and Pancakes at Breakfasr were delucius (the best I had in years)”
Andreea
Israel“Location wise I think this is a great one - close to all subways, and specifically just adjacent to Ground Zero - I felt like most of Manhattan was in my reach. The hotel is on-point, rooms are regular sized and offer what you need for a...”
Italy“The staff, the clean rooms, the silence of the room, the beautiful propriety .”
