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Sustainability certification

Swissotel Chicago

–Excellent location - show map
+111 photos
Scored 8.6
Rated fabulous

Excellent location!

9.4
  • City view
  • Pets allowed
  • WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating

About this property

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversized work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

  • Situated in the real heart of Chicago, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Malecki78
Poland Poland
“An exclusive place to stay just in the absolute center of Chicago. Nothing to complain. We just stayed one night. Didn't use any facilities.”
Steven
United Kingdom United Kingdom
“We got upgraded to a suite - which was absolutely fantastic. Huge amount of space, views across the river and the city, probbaly one of the nicest rooms I've ever stayed in. Hotel elevator worked really well - often in these big hotels, there...”
Linda
United States United States
“the staff was so professional kind and available for everything with little wait to check in or out. the view was fab.”
Joshua
Australia Australia
“Great location, big rooms! A bit oldish, needs a bit of a face lift but nice and clean and cosy”
Raje
India India
“Excellent location, very close & walkable to all tourist areas. Lovely view from the room and excellent staff. Was particularly happy with the way Sr. Manager at the front desk (Simona) helped us with check-in process.”
Johanna
United Kingdom United Kingdom
“Rooms were very spacious and comfortable, good views from the room, elevators were very fast and efficient, location is very convenient for most downtown and the hotel can be reached easily on public transport from the airport (15-20 minutes walk...”
Michael
Germany Germany
“Swisshotel Chicago is one of the best Hotels in town. Staff friendly and very much service oriented. Rooms well equipped. Location nearly in the heart of town and all major destinations and attractions could be reached by short walk.”
Rajesh
Malaysia Malaysia
“Very comfortable hotel, centrally located, next to Sixt where you can hire a car. Walking distance to the Chicago River, lake front, and Navy Pier.”
Zahra
United States United States
“I booked a room because the hotel next door (Hyatt, where I had a week stay already booked) refused to allow me to check in one day earlier - a real negative score against Hyatt. Swissotel booked me in with no problem and the staff were incredibly...”
Eve
United Kingdom United Kingdom
“The staff were amazing, everyone was helpful and smiling; they couldn’t do enough for you! The facilities in the room were good too just wish you would shout more about the things you do to be more sustainable- like the fact you get discount for...”

Hotel surroundings

Restaurants

1 restaurant on site
The Palm
  • Cuisine
    American • Italian • Steakhouse
  • Ambiance
    Traditional

House rules

Swissotel Chicago takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes

Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)

Nightly Shoe Shine (upon request)

10% off private transportation

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.