About this property

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services. A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request. Guests can work out at the on-site fitness centre or visit the on-site spa. Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amidst the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar. The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel. Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

    • Situated in the real heart of Chicago, this hotel has an excellent location score of 9.4

    • Breakfast info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Andrea
    United Kingdom United Kingdom
    The service in the lobby bar was excellent, efficient and friendly.
  • Michael
    Australia Australia
    Location, the old world charm, brilliant architecture, ambience
  • Andrea
    United Kingdom United Kingdom
    The lobby bar is a great place to relax and socialise. Lockwood “Grab and Go” is excellent, lots of choice, great quality.
  • Netty
    Australia Australia
    very well positioned, comfy bed, lovely atmosphere, lots of history, nice to stay a few days.
  • Ann
    United Kingdom United Kingdom
    The room was large and spacious and very clean. Staff were excellent apart from Front desk who were rather stern
  • Greg
    Australia Australia
    Fantastic location and old world nostalgic charm Loved the vibe of the entrance and bar/restaurant!
  • John
    United Kingdom United Kingdom
    Good breakfast was provided and included as promised. The location is excellent. Palmer House is an old hotel with interesting period decorations ( which is why we chose it.
  • Bob
    United States United States
    Location is great. Everything we wanted to see was nearby. Room clean and comfortable.
  • Michande
    Canada Canada
    Great location in a historic building. The staff were helpful and very friendly. We were offered an upgrade and took it. The room was very comfortable, generous in size, clean and had two bathrooms which made getting ready in the morning very...
  • Diane
    United States United States
    Lovely hotel. Loved the art deco and the history.

Hotel surroundings

Restaurants

4 restaurants on site
  • Lockwood Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Potters Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Lockwood Express Grab & Go
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
  • Lockwood Lobby Bar
    • Cuisine
      American
    • Open for
      Lunch • Cocktail hour
    • Ambiance
      Traditional

House rules

The Palmer House Hilton takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$50 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.

Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.

Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.