The Pontchartrain Hotel

–Excellent location - show map
+88 photos
Scored 8.1
Rated very good

Free WiFi

9.2

You might be eligible for a Genius discount at The Pontchartrain Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 1.3 km from the property, while Morial Convention Center is 1.7 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • 3 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Private parking at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 double beds
2 large double beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Alexandra
United Kingdom United Kingdom
“Location was great - trolley stop right outside Good selection of bars / restaurants Rooftop bar was beautiful Got drinks vouchers too to spend Staff were great - especially those working in the Bayou Bar Also best robes ever - they are pink!!”
Melanie
United Kingdom United Kingdom
“Authentic New Orleans charm! The property is beautiful and has two amazing bars with some of the city’s best live jazz acts daily. The room was so spacious and gorgeous!”
Miriam
Germany Germany
“Absolutely romantic surrounding in New Orleans at the brisk of a Taylor swift concert! A step back in the history of last century I lived the amenities and the rooftop bar.”
Amy
United States United States
“Front desk staff was knowledgeable, friendly and very funny. Room service was excellent. Highly recommend”
Kelly
Estonia Estonia
“great location, comfy room (and bed), nicely decorated restaurant and a wonderful rooftop bar.”
Sharon
United States United States
“Lots of character, very friendly, awesome bar! Loved the New Orleans touches.”
Adriana
Panama Panama
“El hotel está en una buena ubicación y la habitación está bastante cómoda y limpia”
Chuck
United States United States
“Great location close to magazine Street not far from the French Quarter or Frenchman Street, great bar with live music , fabulous rooftop bar.”
Eli
United States United States
“My wife and I adored our time at The Ponchartrain Hotel. The hotel itself was fabulous but what really stood out was how friendly and professional the staff were!”
Richard
United States United States
“Vera at front desk, Phil at the front door were wonderful. Very historic feeling.”

Hotel surroundings

Restaurants

3 restaurants on site
Jack Rose
  • Cuisine
    Cajun/Creole
  • Open for
    Brunch • Dinner
  • Ambiance
    Traditional
Silver Whistle Cafe
  • Open for
    Breakfast
  • Ambiance
    Family friendly
Bayou Bar
  • Cuisine
    American • Cajun/Creole
  • Open for
    Lunch • Dinner
  • Ambiance
    Traditional

House rules

The Pontchartrain Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCarte BlancheUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pontchartrain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.