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About this property

Prime City Location: Alisa Hotel & Spa in Hoàn Kiếm offers a central base with Thang Long Water Puppet Theater a 4-minute walk away, Hoan Kiem Lake less than 0.6 mi, and Hanoi Old City Gate a 12-minute stroll. Noi Bai International Airport is 15 mi from the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, and free WiFi. Additional amenities include balconies with city views, mini-bars, and soundproofing. Spa and Wellness: Guests can relax at the spa facilities or enjoy wellness packages. The hotel provides a 24-hour front desk, concierge service, and full-day security. Nearby Attractions: Nearby attractions include Hanoi Opera House, St. Joseph Cathedral, and Vietnam Fine Arts Museum, each less than 1.9 mi from the hotel.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.0


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 king bed
2 king beds
2 king beds
1 twin bed
and
1 queen bed
2 twin beds
1 queen bed
1 queen bed
2 twin beds
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Marites
United States United States
Location is close to everything we want to go and see. Staff are very friendly and accommodating.
Eldrin
United Arab Emirates United Arab Emirates
Its very clean and the receptionist was very helpful
Arnel
Philippines Philippines
The place,people,culture,service. Because of you,you made us fall in love with VIETNAM. ♥️ Jane and Rose are so WONDERFUL!! They deserve a raise or promotion
Vakhtang
Georgia Georgia
Clean and cozy room. Great location, friendly stuff. They made me very good tour to Ha Long Bay cruise with reasonable price.
Mark
United States United States
Incredibly nice staff. Super comfortable bed. Location is great. I booked it again coming back after a couple of days. They gave me a room with the balcony.
Kaden
Canada Canada
Beautiful, clean room in a nice area of Hanoi. Very comfortable bed and warm, welcoming staff. Affordable airport shuttle. They even helped deliver an item to me in a different city that I forgot in the room when checking out :) Thank you!
Britt
Sweden Sweden
The friendly staff. The kind gesture to allow us to check out late.
Ori
Israel Israel
Great location, fairly clean and has new furniture
Tina
United States United States
Very convenient location. Very clean. Brian was very professional and helpful!
Daga
United States United States
The location is good! In old quarter and it is close to all things but not in the middle of the noise. the service was nice.

Hotel area info

House rules

Alisa Hotel & Spa takes special requests – add in the next step!
Check-in
From 1:30 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
Free
7+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
VisaMastercardJCBDebit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alisa Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.