GRAND CITITEL Hanoi Hotel & Spa

–Excellent location – show map
+79 photos
Scored 8.9
Rated excellent

Staff

9.4

Property highlights

You might be eligible for a Genius discount at GRAND CITITEL Hanoi Hotel & Spa. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Set in the Hoan Kiem district of Hanoi, GRAND CITITEL Hanoi Hotel & Spa is within a 3-minute walk from Vietnam Revolution Museum, National Museum of Vietnamese History and Hanoi Opera House. Guests can enjoy daily buffet breakfast at the on-site restaurant from 06:00 until 10:00. Free WiFi access is available in entire area. All stylish rooms have air conditioning, a cable flat-screen TV, personal safe, and desk. Private bathroom comes with a shower, and free toiletries. GRAND CITITEL Hanoi Hotel & Spa operates a 24-hour front desk and has self check-in machine. You will also find a gym room at the hotel. Within a 10-minute drive from GRAND CITITEL Hanoi Hotel & Spa, you can reach major city landmarks, including Hoan Kiem Lake, Thang Long Water Puppet Theater, and St. Joseph Cathedral. Noi Bai International Airport is a 45-minute drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Located in the heart of Hanoi, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
1 king bed
1 queen bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Nishida
United States United States
“Mr Quan Dinh was very kind and helpful when we needed to communicate in Vietnamese with a tour company and about other things. He called the company and helped us make the arrangements for the tour pickup from the hotel. He is knowledgeable and...”
Roderick
United Arab Emirates United Arab Emirates
“I like that the place is quite clean and peaceful. Staffs are very friendly and polite. Room is cleaned and maintained on a daily basis which is a big plus for our stay to be more comfortable.”
Cindi
Singapore Singapore
“We only stayed one night but the facilities were nice, the staff amazing, and the location near many restaurants. Would probably stay again.”
O
Ireland Ireland
“Thomas and Ivy were very friendly and helpful. The rooms were very clean and the breakfast was lovely”
Matthew
United States United States
“Everything. Great breakfast. Great staff. Very helpful. Thomas, Jenny and Ivy. Not to mention the young men helping with bags, etc. Very enjoyable. Excellent value.”
Matthew
United States United States
“The staff. Thomas, Jenny, Ivy. Everyone was very helpful. They made our stay. Comfortable beds, too. And an excellent breakfast buffet.”
Manju
Singapore Singapore
“Location was good though the entrance to the hotel is bit hidden. Terrace Bar area was good and refreshing. Reception staff was very helpful, polite and forthcoming.”
Pralalee
Thailand Thailand
“The room looks great and clean, and the staff were nice. However, I noticed some ants near the sink and desk. Also, the hotel entrance requires a short walk from the main road through an old, small alley, but it’s not too deep.”
Duc
Vietnam Vietnam
“Grand Cititel is in Hanoi's Old Quarter. Its location is perfect, just a short walk from the lively Old Quarter while still being quiet enough for a peaceful stay, plus it's near a bus station for trips to Ninh Binh or Sa Pa. The hotel is very...”
Hiep
United States United States
“extremely helpful staff. Quiet since the hotel is located in an area with many government offices”

Hotel area info

Restaurants

1 Restaurant On Site
The Shii Kitchen
  • Cuisine
    Asian • International • European
  • Open for
    Breakfast
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

GRAND CITITEL Hanoi Hotel & Spa takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
VND 600,000 per person, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay debit cardUnionPay credit cardDebit cardCash