Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.

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Advanced registration for all guests are required. Please provide all passport information (full name, gender, date of birth, nationality, passport number) at least 48 hours before departure. You can use the Special Request box during the booking process, or contact the property directly using the contact details provided in your booking confirmation. Due to local regulations, guests who fail to provide the above-mentioned information may not be allowed to be on board.

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Airport transfers and transfer services are available to and from the property at additional charges. Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are expected to confirm with the property at least 2 days prior to arrival.

Sharing Limousine transfer service costs USD 45 per person for round trip and USD 30 per person for one way.

Pick-up time: 8:00 - 8:30AM at any hotel in the Old Quarter, Hoan Kiem, Hanoi.

Drop-off time: around 2:30PM at any hotel in the Old Quarter, Hoan Kiem, Hanoi.

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Wi Fi is available on board but is sometimes unstable due to weak signal points across the mountainous bay.

All payment by credit card is subject to a bank fee of 3.5% when the guest make a reservation.

This property will not accommodate hen, stag or similar parties.

When booking more than 5 rooms, different policies and additional supplements may be applicable.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 06:00:00.