About this property

Elegant Accommodation: Heritage Ham Long Hotel and Spa in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, bathrobes, streaming services, and modern amenities such as minibars and work desks. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Japanese, Vietnamese, Asian, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes local specialities, fresh pastries, and more. Prime Location: Located 25 km from Noi Bai International Airport, the hotel is near attractions like Hanoi Opera House (1.3 km) and Hoan Kiem Lake (1.2 km). Trang Tien Plaza is an 8-minute walk away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

This hotel is situated in the real heart of Hanoi

Breakfast info

Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
2 single beds
and
1 large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
3 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Guests who stayed here loved

  • Kate
    Australia Australia
    We had a great stay here, the hotel is brand new and still being finished off so the room lacked some furnishings like couch pillows, artwork and plants but this did not have a negative effect on our stay. The staff were incredibly helpful and...
  • Katja
    Denmark Denmark
    Helt nyåbnet hotel. Der er pool på taget. Virkelig søde, venlige, hjælpsomme og imødekommende personale. Dejlig seng, puder og dyne. God plads til toiletsager i badeværelset. God service: Efter at været tjekket ud kom vi tilbage til hotellet...

Hotel surroundings

Restaurants

2 restaurants on site
  • Buffet Breakfast Restaurant
    • Cuisine
      Vietnamese • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • SORA RESTAURANT
    • Cuisine
      Japanese • Sushi • International
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Heritage Ham Long Hotel and Spa takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 2,600,000 is required on arrival. That's about US$98. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
VND 600,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Ham Long Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,600,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.