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About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, balconies offering city views, and free WiFi. Additional amenities include minibars, work desks, and flat-screen TVs. Dining Experience: The family-friendly restaurant serves Vietnamese cuisine in a traditional and modern ambience. Guests can enjoy lunch and dinner with a variety of options including continental, American, buffet, vegetarian, and Asian. Convenient Location: Located in Hanoi city centre, the hotel is a short walk from Hanoi Old City Gate and Hoan Kiem Lake. Nearby attractions include Thang Long Water Puppet Theater and St. Joseph Cathedral. Noi Bai International Airport is 23 km away. Guest Services: The hotel offers a terrace, bar, coffee shop, and free WiFi. Additional services include a 24-hour front desk, concierge, room service, and tour desk. Highly rated for its attentive staff and excellent service.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
1 bunk bed
1 bunk bed
1 single bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Daniel
    United Kingdom United Kingdom
    The people here really make the difference. Everyone, from the reception to the dining staff, was friendly, approachable, and always willing to help. My room was tidy and comfortable, and after staying for a week, I felt completely at ease —...
  • Ashley
    Australia Australia
    The breakfast here deserves a special mention. Every morning there was such a variety — from fresh fruits and local dishes to more familiar options like bread and eggs. It never felt repetitive, which made my 7-night stay even better. Starting the...
  • Yoalli
    Germany Germany
    Hotel staff was very friendly! The location was superb, everything was close by. The room was very clean and there were two bottles of water provided each day. It was easy to book a day tour at the hotel. The restaurant recommendations by the...
  • Cecilia189
    Malaysia Malaysia
    Nice spot in the Old Quarter, lots of restaurants nearby. Room is just the right size, comfy mattress, and the staffs are very friendly and helpful
  • Sean
    Canada Canada
    Location was perfect, the place was clean, food was good and easy to find. However the best part was the kind and helpful staff. I have never in my travels experienced this kind of hospitality. I can't say anything negative. It's a value...
  • Cora
    Spain Spain
    The hotel staff was super nice and helpful. Also, great location and price.
  • Shaneit1
    Australia Australia
    Exceptional Stay with Outstanding Hospitality The hotel staff were incredibly welcoming, and the location was ideal—close to everything, making it the perfect base to explore the surrounding area. I especially want to commend Bella, who was an...
  • Barrie
    United Kingdom United Kingdom
    Staff were very helpful spoke excellent English good location 👍
  • Hudson
    Australia Australia
    Everything felt thoughtfully maintained—from the cleanliness to the overall atmosphere. It’s clear that the staff put a lot of care into making sure guests have a great experience. I’d definitely recommend this place to anyone looking for a...
  • Léo
    France France
    2 second time I stay there, excellent hotel, perfect location and the staff are very nice

Hotel surroundings

Restaurants

1 restaurant on site
  • Nhà hàng Queen cafe
    • Cuisine
      Vietnamese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Queen Cafe Hotel & Pub takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 500,000 is required on arrival. That's about US$18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 10 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroUnionPay debit cardCash

The fine print

Need-to-know information for guests at this property

A damage deposit of VND 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.