Luxury Hotels in Masai Mara

We loved the outstanding service and beautiful setting of the property. Very skillful staff and relaxing surrounding. We had a most wonderful stay, thank you, especially to Daniel and Gibson.

everything! thank you to all for this unique experience. everything was more than perfect.

The Staff were wonderful! Beautiful friendly people. They were the best part of the experience. Food choices were good especially vegetarian options and pasta. Location very good. The room was very spacious.

Right in the middle of park, super friendly and accommodating staff

First off, the staff at this hotel are exceptional, everyone you meet is happy, positive and goes above and beyond your expectations of quality service. The club room option, while a bit expensive, is an incredible experience. There is access to a members only lounge and swimming pool, so you are guaranteed a quiet, relaxed space to enjoy food and drinks. We practically had the place to ourselves, including the chef. The food was fantastic and varied daily, prepared by the excellent chef Steven and his assistant Daglas, who are both absolute gentlemen. The service we got was so good, we made a list of names of the staff who made our stay most memorable. Doreen, Caroline, Andy and Alex running the lounge were always on hand, with a drink, for a chat, a laugh and to share some local knowledge with us, they made every meal time a joy. Jack looked after our room and was on call at any moment to get us whatever we needed, he is an extremely nice, friendly person and a great ambassador for the Sarova brand. Veronica doing entertainment and games is full of positive energy and always greets you with a big smile, creating a lovely, fun atmosphere around the place. Upon arrival, we were met by the wonderful Ruth, who can organise and fix anything for the guests,, she is an amazing person and really enhanced the experience of our visit. And last but not least our guide for the game drive, Daniel, being a Masai he has great knowledge of Masai Mara, where best to see the big 5, and all the other incredible animals and birds, we had an amazing time with him as our guide. I honestly can't speak more highly about the place and all the staff we met were amazing, just the list above are the people who we spent the most time with. There's a nice, relaxed, happy atmosphere to the place with a genuine commitment by everyone to ensure you have the most amazing experience possible. We will 100% be back!

Surroundings were very nice, staff friendly and helpful, rooms clean and well laid out. Food was wholesome and tasty. Game drives are fun and great to see so many animals

The scenario, the installations and the food.