Pet-friendly hotels and homes in Borj el Khessous

I stayed in this hotel with my wife for 5 nights. I work in the tourism industry myself and I have to mention that I am a very big fan of the founder of Four Seasons. I know all his thoughts about service and the hotel industry and respect these ideas with great euphoria. For this reason I cannot give a bad mark, although the service in the hotel was extremely poor. We had to wait about 60 minutes at reception for our room to be ready (no problem at all). However, they didn't manage to bring us at least a glass of water in over 30 minutes. We had a nice room with a large terrace. In the first day I went to the reception because I wanted to connect my Ipad to the TV. I wanted an adapter for that. They didn't have such an adapter (no problem either); only the answer was funny. The gentleman at the reception said that only Android devices can be connected to the TV; that's rubbish. Then I ordered a taxi, drove to an electronics store and bought an adapter. After 30 minutes I had my adapter and of course I was able to connect my Ipad to the TV without any problems... What a pity! On the third night Me and my wife wanted to eat at a restaurant outside the hotel. I went to the concierge early that day and asked the lady there to make a reservation for me. In the evening I went to the reception with my wife to order a taxi to the restaurant. The lady at the concierge told me that the restaurant is not accepting guests that night. I was shocked and asked why I wasn't informed in time. So I could arrange a reservation at another restaurant. After that it started to get scary. The lady at the concierge said she already called my wife. She said that my wife told her that she arranged something else! But that was not the case. After I said she didn't speak to my wife, she said the room numbers were mixed up. That shouldn't happen with a Four Seasons. She should just apologize and arrange a new reservation instead of doing cheap tricks.

It was great and safe location Clean and Calm place, i enjoyed the stay

Safe location, not too far from the center. Also near the Airport. Lovely and cozy home!

Great hotel with all related aspects Staff very helpful Mr Amin the Manager ,Mr Sadiq,Mr Emad ,Mr basit,Mr ibraheem they All were very caring helpful made me feel im between My friends

The apartment was really big and had a bathroom for every bedroom. The big indoor ‘water park’ was a great addition at this shoulder season. The small mall nearby had a fine supermarket and a café that also made food to-go. Quite convenient.

This is a wonderful place to experience Tunis Medina as it is in the heart of the old town. The house itself is like an ethnographic museum with the old architecture and interesting elements of the interior - something I recommend. The staff are super friendly and helpful, and breakfast is gigantic and delicious.

Wonderful and quiet room right in the Medina. Incredibly nice people, they brought snacks and checked several times if everything was alright. Really a great accomodation to explore Tunis!

We liked everything about it, the very amiable staff, the great location near la Marsa and Carthage and Sidi Bou Said. The hotel facilities are so beautiful and cozy. Thanks for a great stay

Fantastic location to visit ancient Carthage. Quiet and very nice place to be. Very friendly hosts and every morning a nice breakfast

Excelent location. Very comfortable.