Search hotels in Maasai Mara National Reserve, Kenya

First off, the staff at this hotel are exceptional, everyone you meet is happy, positive and goes above and beyond your expectations of quality service. The club room option, while a bit expensive, is an incredible experience. There is access to a members only lounge and swimming pool, so you are guaranteed a quiet, relaxed space to enjoy food and drinks. We practically had the place to ourselves, including the chef. The food was fantastic and varied daily, prepared by the excellent chef Steven and his assistant Daglas, who are both absolute gentlemen. The service we got was so good, we made a list of names of the staff who made our stay most memorable. Doreen, Caroline, Andy and Alex running the lounge were always on hand, with a drink, for a chat, a laugh and to share some local knowledge with us, they made every meal time a joy. Jack looked after our room and was on call at any moment to get us whatever we needed, he is an extremely nice, friendly person and a great ambassador for the Sarova brand. Veronica doing entertainment and games is full of positive energy and always greets you with a big smile, creating a lovely, fun atmosphere around the place. Upon arrival, we were met by the wonderful Ruth, who can organise and fix anything for the guests,, she is an amazing person and really enhanced the experience of our visit. And last but not least our guide for the game drive, Daniel, being a Masai he has great knowledge of Masai Mara, where best to see the big 5, and all the other incredible animals and birds, we had an amazing time with him as our guide. I honestly can't speak more highly about the place and all the staff we met were amazing, just the list above are the people who we spent the most time with. There's a nice, relaxed, happy atmosphere to the place with a genuine commitment by everyone to ensure you have the most amazing experience possible. We will 100% be back!

An amazing place for a luxurious safari holiday. The staff were amazing, great service. From the wet towels when you step off the jeep, to the food (amazing chefs), to the room staff. Every time we even stepped out of the tent, our bins were emptied, bed was made (even when we were going to check out), and room set. Game drives were amazing, guides knew their stuff and worked together to find the big 5. We stayed in Giraffe Cliff which was an amazing place. On the first night we had elephants right outside our tent, breaking branches at 1am! Every night the elephants were around, sleeping around the tents, but staff were always on site to guide us with torches if we ever needed to get around. They've thought of everything. We had an amazing time there, and would highly recommend it.

everything it’s absolutely beautiful, the hotel , location, staff are amazing, super friendly and nothing is a bother. we arrived late day one (our own fault) and on leaving they had a packed lunch ready for us to take as they said we had missed one of our lunches! if your looking for a authentic stay inside the Masai Mara park with the most fantastic setting wrapped around you then 100% recommend the Ashnil. we were a family of 5 - all adults and everyone adored it. lovely big swimming pool with sun lounge area ..

It was our second visit to Mara NP, but our first time sleeping within these grounds. Waking up with a river view and having zebras or hyenas or giraffes looking right across is mesmerising. The tent was clean, comfortable and spacious enough for three persons. Esmo was assigned to take care of us at meal times and he did a wonderful job. The meals were freshly prepared and very good. It was like a set menu and there was always a vegeterian option. The Masai also made us feel safe in the evening while escorting us.

The staff were exemplary..very friendly service and the food was excellent quality 👌. The view from my room was beautiful 😍..I didn't want to leave mara..thanks you Daniel, chef Patrick, our tour guide Patrick and Tande, this guys made our stay very homely.

The camp is really exceptional, we have exprrience from Namibia, Uganda, Botswana and Serengety as well, the quality of all sevices are as in 5 stars lodges in Botswana but for 2,5 times less expences. Especially chefs and guides do the job with love.

The staff was extremely kind, the place is beautiful and it’s really camping in the wild with the comfort of a bed and the safety of security staff

Loved our stay! Staff were incredible and location inside the park was amazing.

Loved the stay the staff and services as well as all the meals were excellent!

I enjoyed all the meals that were served

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