all good

good hotel nice room a little bit compact in the bathroom but ok staff and facilities really good and breakfast nice too nice bar area in the hotel and the concierge were excellent at getting taxis great location for getting about

Stayed in May 2024

Far from Underground or main road: Not the most accessible location. Nearest Underground doesn’t have a lift: Inconvenient for those with heavy luggage or mobility issues. Small rooms: my room feels cramped. Limited window view: my room has restricted view. Shared lift levels: Lifts only go to certain floors, requiring additional stairs to access my room.

Great staff: Friendly and helpful. Historical building: Charming and full of character. Near to local market: Convenient for shopping and dining. Cleanliness: High standards of hygiene and cleanliness.

Stayed in April 2024

-Dark hallways and small window in the room -Limited breakfast, especially fruit selection, for an upscale Curio Collection hotel

-Luxurious historic building -Very nice from outside -Great staff -Cosy bar in the basement and comfy common spaces -Clean -Great location

Stayed in April 2024

No Spa or gym facilities

Excellent location close to South Kensington tube and Roal Albert Hall Very friendly and helpful staff nice cocktail bar

Stayed in May 2024

Lovely area and beautiful Hotel

Stayed in May 2024

The location was perfect for our trip to Chelsea Flower show

Stayed in May 2024

The room was small, I get that it's central London but it was small for 2 people

Staff, public areas and food were all great!

Stayed in May 2024

Did not like the bed a bit hard

Great location for the Flower show

Stayed in May 2024

Room are too smalls

Clean and the location is good

Stayed in May 2024

Small rooms and some of the decor was more of an Instagram trendy style than I expected and didn’t love. But aside from the aesthetic differences, very nice hotel.

Great location, friendly staff, clean facility.

Stayed in May 2024

A bit too many steps to our room it was somewhat confusing at times to get back to the room

Very convenient location

Stayed in May 2024

-we did not have any window outside and we were not aware of that beforehand. There were not enough staff working in the breakfast room. It took time to get a coffee.

The location is great! Two underground stations near. Breakfast was ok.

Stayed in May 2024

Excellent location. Rooms a bit small but a lot of attention paid to decor to detract from small rooms. Breakfast could include more healthy fruit selection and seeds , nuts etc instead of meats and cheeses

Stayed in May 2024

Lift needed a bigger sign for function

Property fine

Stayed in May 2024

breakfast was okey.

Stayed in April 2024

The hotel charged me twice for the entire stay and twice for security deposit. I had to wait for 2 weeks to get my money back. The short old guy with glasses, from reception, was mean and rude, thanks God he works late night shifts only

Everything was Good. Special thanks to Rosa for reception and Firas from concierge. Also housekeeping team is great. We liked the location very much

Stayed in February 2024

Very thin walls.

Stayed in May 2024

Poor shower (Low pressure, small, leaky shower door). Thin/creaky ceilings so we could hear the above room walking around/crying baby.

Great location, staff and environment

Stayed in May 2024

Some of the staff spoke rather poor english and there several small mix-ups diring oir stay. Nothing critical.

Nice and well maintained hotel. Perfect location for our purposes with South Kensington station close by.

Stayed in May 2024

Directions to rooms could be marked better. for the first few times, it took me a while to figure out where my room was or i took the longer route to my room.

This was my fourth stay at the hotel. I like the fact that it is close to hyde park as well as knightsbridge and mayfair. The location is one of the biggest USPs of the hotel.

Stayed in May 2024

Great find. Absolutely loved this hotel. So polite and friendly. Great breakfast too.

Stayed in May 2024

Ok

Stayed in May 2024

There was a Filipino lady that was on the desk at breakfast that was very abrupt and balled me out over the breakfast booking in front of other guests. I had paid for breakfast at the check in desk the night before but she said I had not.

Property was modern and clean.

Stayed in May 2024

The shower lacks a sensible way to screen off so the water doesn't end up outside! Every time you showered, almost the entire bathroom floor was covered with water. Unbelievable how they design bathrooms! The ventilation in the bathroom could be better, the damp stays long time after you showered.

The first room we got was very disappointing. We went down to the lobby and they arrange a new room towards the street on 6th floor that was much better. Thank you! Good location close to South Kensington underground. Easy to get from from Heathrow. Good normal hotel breakfast but nothing out of the ordinary. Very good air condition, just to set the temperature and you have a comfortable climate in the room!

Stayed in May 2024