Ryokans in Tsunan

The employees were so considerable. We had very great time.

The staff was very helpful. I had a nice time there.

The accommodation is close to Ishiuchi Maruyama Ski resort, and they offer free transportation to and from the ryokan. You can also use the facilities like the onsen, dry room or have them transport you to the shinkansen station until 6PM after checking out.

The food at breakfast and dinner was varied and exceptional. All of the dishes I tried I liked , and they had a nice variety of western and Japanese. The room we had was huge and very comfortable. The onsen facilities were excellent, and very well kept. We are skiers and this hotel was very well setup for skiers. They have locker rooms for storage as well as changing, and on checkout day you can leave all your luggage , go ski, come back and change and then leave. But what makes this hotel a standout is the staff. I speak limited Japanese but had no issues communicating with the staff either speaking directly to them or using google translate. They are kind, patient and will do anything to help you. On checkout day, we went skiing and came back at 11:30 and needed to use the courier service taqubin which is conveniently located inside the hotel gift shop. However, we failed to notice beforehand that the shop takes a close break from 11:30 until 3:30 and our train leaves at 3;15. We were very stressed but the lady who runs the store and handles the courier said no problem, she would stay open just for us and give us time to change out of our ski clothes ,repack our ski gear and come back. It took us longer than we thought to repack and change because we had some trouble locating the ski bag as it was behind the counter in long storage. It didn’t matter, she still waited and when we finally finished she patiently helped us with the forms and everything was handled . When we left again for the station we had some time to wait so we purchased some small sweets and went back to give them to the staff as a thank you for all their exceptional efforts and help with our stay . They seemed genuinely surprised and happy and then walked out to wave us goodbye! How nice and a great happy surprise for us! We cannot recommend this hotel enough and we will be back someday.

Traditional and luxurious property, most friendly and welcoming staff, large and comfortable room, awesome private onsen, complimentary rice balls and edamame for dinner

Friendly staff Amazing food Rotemburo experience

The super friendly staff, great onsen, huge room, yummy food.

Everything is Perfect!!! Highly recommend.

Dinner and breakfast was fabulous with each offering a vast variety of food items. The outdoor baths in our rooms was truly an incredible experience that we'll always remember.

Traditional Japanese room. 24hr access to hot spa/Onsen. Owners were very friendly and happy to help. Close to station, restaurants and convenient store.