Sheraton Hotels in New York

Great room, comfortable bed, good facilities

The location was perfect and near to a lot of landmarks in NY you can reach walking , like statue of liberty and world trade center and Brooklyn bridge and all other landmarks are 15 to 30 minutes by taxi. a lot of facilities are a walk from the hotel. The room was clean and comfortable as a point of rest and start for the trips.

I stayed in this hotel for 7 nights and it was amazing! First night wasnt as good, i came to checkin on late night. Staff wasnt very friendly, but also not unfriendly, just like neutral. Booking went without problem.  I booked this hotel for amazing view with booking.com on club floor. I got what i ordered, but view was bad. There was tall building that blocked my view. Room was pretty noisy. But next morning, I Kindly asked if its possible to get better view. It was possible so I was asked to leave my room by 12 PM and keep my luggage on lobby, let in 2-3 hours. I left room, kept stuff there and went out. When I returned, i was waiting only for like 10 minutes for my room. She gave me card and when I saw it, it was absolutely amazing! It was so big upgrade! I got maybe one of the best views, on the 19th floor and also bathtub instead of shower. This room is also less noisy because there are no high buildings around so noise "spread" more. It was amazing room, thanks! This hotel was pretty expensive for me, i am from pretty poor country so I really wanted to enjoy it to the maximum. Lounge was good, cold beverages for whole day were good when it was so hot outside. Rooftop is amazing and views are breathtaking. I dont know who was on that shift, I forgot name, but this kind woman should get something for her amazing behaviour! Morning shift (+- to 4 PM) on the 2nd of July. Thank you very much! Security guy on lobby is also very kind and always smile! Cleaner was also kind and precious. Cleaning is every day. I love it! Everything worked in my both old and new room. Checkout was fast I will come back if I visit NY again. I Wonder if people who say view was bad tried to ask for new room. I did it and got everything I wanted!

Location is good. Near to most attractions and the Times Square. Room was good size, clean and comfortable.

Excellent location, staff was very friendly, great price-quality ratio. Size of the room was acceptable, especially given NYC.

Fantastic location. Excellent gym & public spaces the lobby. Clean rooms.

Very clean, great location and a stunning view. Getting to Manhattan was super easy as the bus stop from right next to the hotel and takes about 15 minutes to Port Authority Bus Terminal near Times Square. Also the ferry is right next to the hotel if you prefer that instead of the bus. It's US$ 9 per person (in one direction) at the time of writing this review. Bus is about US$ 3 or 4 per trip, per person if I remember correctly. Parking was great and easily accessible with in and out privileges. It's about a 20-30 minute drive to the Liberty State Park if you're visiting the Statue of Liberty. Get the room with a view. It was only about ~US$ 30 more for us, but so worth it. You get to see the Manhattan skyline in all its glory, and it's amazing.

Staff was very attentive Bed mattress were wonderful, had a great night sleep

The lady at the desk is always nice.

The 2 gentlemen in reception when arriving at midnight were outstanding and helpful