Spa Hotels in Hakone

Fantastic authentic experience.

People were helpful in attending your needs.

My stay at this hotel was absolutely wonderful! The décor and facilities are modern and stylish, and the overall ambiance is incredibly relaxing. The room was spacious, spotlessly clean, and thoughtfully designed in every detail. The staff were all exceptionally kind and attentive, providing warm and meticulous service that made me feel truly welcomed. I especially loved the layout of the room. There’s a small entryway that separates the entrance from the bedroom, creating a sense of privacy. The room also includes a cozy sitting area. Another thoughtful touch is the space leading to the balcony—it’s separated by a sliding shoji-style door, allowing guests to change after enjoying the private onsen bath outside without dripping water into the room. It’s small details like these that really reflect the hotel’s care and consideration. The private open-air bath on the balcony was one of the main reasons I chose this hotel. Unlike many other hotels that simply provide a small tub, this is a full-sized stone bath that comfortably fits two people. There’s even a small table and chairs next to it, perfect for resting and enjoying the beautiful mountain view. It was an incredibly soothing and luxurious experience. The hotel is nestled in a tranquil mountain area, surrounded by peaceful nature. The scenery is truly breathtaking—so much so that even just wandering around the hotel feels like a visual retreat. Every corner, every hallway, and every window offers a picture-perfect view. The harmony between the architecture and the natural surroundings is so beautiful that I often found myself stopping just to take it all in. The dining experience was excellent as well. Meals are served in set courses, with options beyond traditional kaiseki—including teppanyaki. Breakfast includes both Japanese and Western-style selections.

Everything was beautifully presented, the dinner was definitely a highlight, and the views, quiet surroundings, and absolutely delightful library was top notch. I could have spent many more days reading and soaking in the serenity! The thoughtfulness of the dinner and breakfast, we were provided the story of each dish, made it greatly more enjoyable.

The choice of this hotel was a small accident, because the surrounding high-end hot spring hotel that was originally planned to stay for several days happened to have no rooms on Saturday, and I chose this hotel through search, but I did not expect to get an unexpected surprise. Japanese hot spring hotels have always been unique through a stable level of service, and the combination of hot springs, food, and scenery is one of the foundations. The most special feature of this hotel is a combination that retains the dining, scenery and hot springs elements of a traditional Japanese hot spring inn, but combines the style with the modern industrial design of the Nordic series, which can appeal to a wider audience, especially the younger group. At the same time, the co-existence of multi-storey houses and villa areas is adopted, retaining two options below one type, and the on-site café bar is very modern and stylish, and also harmoniously coexists with the surrounding scenery.

Everythin, an amazing place 😍

Very nice and authentic experience. - Great, interesting food. - Good service. - Great onsen!

The exceptionally friendly and helpful hosts. Mr Kazu and the beautiful Rin made my stay an outstanding experience.

This was an absolutely fantastic experience! This hotel room was the best we’ve stayed in throughout our entire trip to Japan. Don’t be put off by the hotel’s location—there are bus routes just a 3-minute walk away, and an excellent onsen (one of the best in Hakone) is only a 10-minute walk from the property. The hotel building itself is quite old, but the room has a very fresh, modern, and authentic renovation, which we really loved. As for the room itself, it’s incredibly cozy—warm, with perfectly functioning air conditioning, all the necessary kitchen and bathroom amenities, and even a drink bar. The owner has clearly put a lot of effort into maintaining the room’s cleanliness and upkeep—no stray hairs on the floor, no dust, stains, or musty smells. Everything was spotless and comfortable. We also loved the traditional Japanese touches in the room—swords on display (I think they were a katana and a tanto, though I’m no expert) and beautiful traditional women’s garments like yukatas and uchikake, which you can wear for a photoshoot. There’s even a QR code linking to a video on how to properly put them on. The room also offers a stunning view of the mountainside and cherry blossoms—the scenery from the window is absolutely breathtaking, and my wife was completely delighted. The bedding was fresh, warm, and comfortable, and the mattresses were great too. The owner himself is very friendly, responds quickly, and is always ready to help if anything comes up. I highly recommend choosing this room if you’re planning a trip to Hakone and want to enjoy the onsen!

Loved our stay here! It had everything we needed and more: • Large room with 2 comfortable double beds • Projector, with Netflix, Prime etc. (note you’ll have to sign in if you have an account) • Kitchenette • washing machine/dryer • Dining room • Balcony with foot spa • And the best bits, Sauna and Private indoor onsen bath in the room (with Mountain View - not Mt Fuji but it was still nice being surrounded by greenery after our city trips) They even provided us with some snacks and drinks in the fridge which was a lovely touch! We got the J bus from Odawara (I think it said approx 30 mins but with traffic took a bit longer!) The bus stop pretty much stops 100m from the hotel. There’s a bus stop across the road that takes you back towards Hakone/Odawara. There’s Kowakudani Station 5 mins walk from the hotel (which will take you to Hakone and Odawara too) We recommend going to Hakone Picnic, Taiwanese restaurant for food. The food and service was great, and it had incredible views of the mountain, again 5 mins walk from the hotel. A little further up the hill maybe another 5 mins is a 7 eleven. Despite not having a reception, check in was fairly straightforward (this can be done in your room) and queries were quickly answered and resolved through a FaceTime call (using their iPad). Note: details for access and your room is provided prior to your stay via email/booking.com messages. I’d definitely stay in a Rakuten hotel again!